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Print queue monitoring from Macs

Posted on 2003-10-30
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Last Modified: 2010-04-14
We have recently installed a Windows 2003 Server and have a dozen OS X (10.2) G4s that are printing through it. The problem is that once they have finished sending the print job to the server queue, they no longer see the job. The Mac assumes the job is done.
The question is...  How can the OS X machines (in native or classic) see the actual print queue? Can they view it to see where their job is in the queue and/or cancel the job, etc.? I've checked all over  Apple's support as well as MS support.
I thought I could do this with Internet Printing (view it all through a web page via IIS) but it looks as though this is not available with 2003 Server...
Anyway... I am looking forward to awarding some points here!!
Thanks

p.s. This question was also posted in the Macintosh OS section. I'm willing to award points to that section as well if this gets answered...
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Question by:CyberGar
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fhieber earned 250 total points
ID: 9660906
If they are network printers I think that you can use IE to browse to the printers, ie: http://servername/printers/

This will give you a list of all of the installed network printers.  You can click on the link for any of the printers and it will show the status of any jobs currently queued.  Since this feature is operated from the servers it should work fine on the Macs.  This works on W2k Server.  I assume it is the same for W2.003k server.
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by:fhieber
ID: 9661075
I just noticed that you said that you already tried to do what I recommended.  I apologize for the redundancy.  I doubt though that MS removed this feature from Windows 2003.  I use this feature constantly in W2k.  Without this feature, I would have to remember each printer's IP address or physically walk to each printer to check them.  I'm going to try to find some information about this in 2003.
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by:CyberGar
ID: 9661822
Fhieber,

  I found that they didn't remove IPP support, but instead, don't enable it by default... I was able to isntall and start it so now the Macs can see the queues.

  Note: In case anyone else needs Macs to be able to see and manage print jobs, you will have to make the user a Print Manager on the system. Macs don't send user information, other than what the Mac OS says, when the job is sent. This means that even though the job is theirs, they won't have the rights to cancel the job. If you make the Mac users print managers/admin on the server, they will be able to cancel their jobs (and, of course, anyone elses... so beware...).
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