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Crystal Enterprise 8.5 ERROR!

Posted on 2003-10-30
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Last Modified: 2012-06-27
Hi

Im getting the following error in the Event Log on a windows 2000 machine for Crystal Enterprise 8.5:

The description for Event ID ( 34401 ) in Source ( Crystal_cacheserver ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: .

Anyone have any ideas?
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Question by:UberFreak
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frodoman earned 500 total points
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I believe that usually means that these registry keys:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Security
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\System

don't contain the correct values.  I think you're going to have to reinstall C.E. to correct this unless you want to try to determine the correct settings yourself.

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by:UberFreak
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Sorry I forgot to add that our reports seem to hang every now and again and the only way we can get it working again is to reboot the server. Do you think that the error is related and these registry entries are the cause of the problem?


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