Solved

cannot connect to terminal server

Posted on 2003-10-30
8
328 Views
Last Modified: 2010-04-14
I am running small business server 2000 (also used as terminal server) and windows 2000 server, with a firewall vpn between both servers. I am able to connect with terminal server, using internal IP addressing from the workstations on the Windows server 2000 side, however when I try to connect from outside the  vpn network, over the internet, using the server's outside IP address I receive the error,

 "client could not connect to the remote computer.
Remote connections might not be enabled or the computer might be to busy to accept new connections."

I have enabled port 3389 on the firewall.

Does anyone have any ideas?

Thanks,
Diane
0
Comment
Question by:dboyle53169
  • 2
  • 2
  • 2
  • +1
8 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9652723
Diane,

Try checking this going to command prompt

netstat -a and you should see port 3389 listening

S
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9652735
You have already enabled the port ... But just check this to see if you get any idea

http://www.experts-exchange.com/Operating_Systems/Win2000/Q_20645133.html

S
0
 

Author Comment

by:dboyle53169
ID: 9652817
It show port 3389 listening, I read that post, however I'm not sure exactly what it is I'm supposed to do.

Diane
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 
LVL 9

Expert Comment

by:svenkarlsen
ID: 9652861
please clarify: do you actually want to connect to the server from a connection via internet, NOT using VPN ?

Furthermore, do you have some sort of port-mapping on your firewall?
It cannot guess which server is supposed to receive the connection, - you must either have public IP-address on the terminal server or have the firewall configured to route the incoming connection to the appropriate address.
0
 

Author Comment

by:dboyle53169
ID: 9652909
Using the internet Not over the VPN, Yes I have a port mapping on the firewall, I have a service setup for port 3389, mapped to the internal IP address of this server. I am using a SOHO3 Sonicwall. I've set these firewall's up many times and usually it's very easy and works perfectly. Possibly this has to do with some configuration in the server?

Diane
0
 
LVL 10

Accepted Solution

by:
KingHollis earned 250 total points
ID: 9653228
You mentioned that you are running SBS 2000 which comes with ISA. Are you running ISA on that box as well? You may need to create a packet filter for services hosted on the ISA server for the external NIC.
Try this:
http://support.microsoft.com/default.aspx?kbid=275210
0
 
LVL 9

Expert Comment

by:svenkarlsen
ID: 9653308
Just to check the route through the firewall: could you enable ICMP and port-map it to the server, - then ping it from outside ?

That would give a clou to where the problem is (i.e. at firewall or server)

0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Cannot access port 443 4 575
Robocopy - migrate user shares access denied 6 1,503
Update a root certificate 8 652
windows explorer 21 172
NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
With the rapid rise in mobile usage, mobile devices are here to stay and have become an integral part of doing business. Here are 9 great apps for your BYOD environment.
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.
Learn how to create flexible layouts using relative units in CSS.  New relative units added in CSS3 include vw(viewports width), vh(viewports height), vmin(minimum of viewports height and width), and vmax (maximum of viewports height and width).

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now