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offline folders: random disconnects and errors from server

Posted on 2003-10-30
Medium Priority
Last Modified: 2010-04-14
Hi all, got a very irritating problem:

There are 20 workstations connected to a win2k server and a sbs2000 server, both at SP4 with all patches.... the clients are all win2k pro and xp pro

There are offline folders set up on the clients, which are on both the win2kserver and the sbs2000 server.

Randomly, about 6 times per day, but not at the same time, the clients will be disconnected from the sbs2000 server with the offline folders error message "you are no longer connected to serverX - you can continue working normally, for details click on icon"

This ONLY happens to the offline folders on sbs2000 server. When it happens, the files in those offline folders are not visable at all. While this is going on, the user can still use the files off the win2k server, use email and browse the internet.

After about 5 to 20 minutes, the problem fixes itself and the offline folders on sbs2000 goes back online.

The domain controller is the sbs2000: there are NO errors in the event viewer of this server. However there are some errors in the event viewer section of the client workstations:

Application Errors

Event Type:      Error
Event Source:    AutoEnrollment
Event Category:            None
Event ID:          15
Date:                10/28/2003
Time:                9:11:49 AM
User:                N/A
Computer:         clientworkstation1
Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b).  The specified domain either does not exist or could not be contacted.
  Enrollment will not be performed.

Event Type:      Error
Event Source:    Userenv
Event Category:            None
Event ID:          1054
Date:                10/27/2003
Time:                10:56:49 PM
User:                clientworkstation1
Computer:         RAKESH_INSPIRON
Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted. ). Group Policy processing aborted.

I am really out of ideas here as to what could be causing these problems?

Question by:jason_jm
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LVL 57

Expert Comment

by:Pete Long
ID: 9652965
Hi jason_jm,
Open My Computer.
On the Tools menu, click Folder Options.
Click the Offline Files tab, and then click Advanced.
Under When a network connection is lost, do one of the following:
To receive notification that the network connection has been lost and to continue working with offline files, click Notify me and begin working offline.
To make offline files and folders unavailable to you when you lose a network connection, click Never allow my computer to go offline.


Author Comment

ID: 9652986
Hiya Peter, those are already checked on all the laptops.... doesnt seem to help for some bizarre reason?

also, i made sure no invalid folders were being turned into offline folders by deleting the existing offline folders holding in ctrl-shift to wipe the cache clear, and then re-configuring offline folders....

Author Comment

ID: 9653028
oh hold on you saying i must choose one or the other?
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Author Comment

ID: 9653073
ok the bottom choice was checked, changed it to the top option

LVL 57

Expert Comment

by:Pete Long
ID: 9653100
Any Joy?

Author Comment

ID: 9653112
well, its hard to fix this, because it only happens every few hours, so now I wait and see, changed the options in advanced settings, now the clock ticks I guess?

LVL 57

Expert Comment

by:Pete Long
ID: 9654100
LOL I know how that feels :0)

LVL 15

Expert Comment

by:Rob Stone
ID: 9656217

Author Comment

ID: 9694737
arg nothing is working
trying calling MS tech support now.... maybe they have some clue


Author Comment

ID: 9847491
this is what seems to have fixed the problem in the end:

Start >


Run >




Hkey_local_machine >


System >


Currentcontrolset >


Services >


Browser >


Parameter >


Isdomainmaster   FALSE


Maintainserverlist  NO

Author Comment

ID: 9847507
I don't believe any advice I tried helped, the solution is now posted as above


LVL 57

Expert Comment

by:Pete Long
ID: 9851933


Accepted Solution

PashaMod earned 0 total points
ID: 10091094
PAQed, with points refunded (455)

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