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WFXUNIST.ISU does not exist.

Posted on 2003-10-30
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Last Modified: 2013-12-11
I had WinFax Basic, which came with my Compaq A900 all-in-one. I have been using it without any problem.

Recently, I had trouble installing Norton AntiVirus 4.0. The expert at Symantec told me to delete all files, folders, etc. referring to Symantec because I had a previous version 3.0. I did that and Norton installed okay.

However, in the process WFXUNIST.ISU which was in C:\Program Files\Symantec\Winfax also got deleted, and my fax does not work.

Now, when I try to reinstall WinFax Basic, I get the message to first "Uninstall WinFax Pro". When I try to uninstall WinFax Pro, I get the message "WFXUNIST.ISU" not found.

Since I never installed WinFax Pro (I had WinFax Basic) how do I resolve this problem?
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Question by:Partapg
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LVL 21

Expert Comment

by:jvuz
ID: 9656161
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Author Comment

by:Partapg
ID: 9660769
The reply does NOT answer my question.

The main point of my question seems to have been totally missed: I do not have, and never had, WinFax Pro - so how do I uninstall it?

Does any expert know what I should do, other than beg, borrow, or buy the damn thing?
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LVL 21

Accepted Solution

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jvuz earned 125 total points
ID: 9669180
You can look in the registry to find entries about winfax and delete them. Then reboot and reinstall the fax.
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Expert Comment

by:CleanupPing
ID: 9988318
Partapg:
This old question needs to be finalized -- accept an answer, split points, or get a refund.  For information on your options, please click here-> http:/help/closing.jsp#1
EXPERTS:
Post your closing recommendations!  No comment means you don't care.
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Expert Comment

by:jvuz
ID: 9989809
Partapg, is your problem solved, please come back and give us some feedback.
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Author Comment

by:Partapg
ID: 9994030
Please, change the grade of answer from a 'C' to a 'B'. Thank you.
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