We've got a Sharp AR-275 Laser copier. Our company generates alot of mass correspondence which is the reason we bought it in the first place. However we are now having problems when we print large word document jobs.
The printer seems to overlap certain characters of the alphabet and also ignore spacing sometimes.
I've upgraded the driver to the latest version, but this has had no effect.
The printer is setup on a network with a 10/100 connection.
I've attached an image to this post showing the problem. Hopefully someone can shed some light on why this is happening and what I can do to combat it.
The documents we are printed a word document format and generated by an .asp page. They range anyway from 10-500 pages.
It must be noted that we have other Brother Laser printers in the office and when we print on these the letters are fine, no problems at all. The problem only occurs on this Sharp AR-275 PCL5e laser copier. The printer has 224mb ram installed also and we are printing from workstations running Windows 2000/XP Professional with IE6 and Word 2002 (XP).
Thanks in advance