troubleshooting Question

IRQL_NOT_LESS_OR_EQUAL Blue Screen Trying To Install Minolta 2300W Printer Driver

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daveclaridge asked on
Operating SystemsMicrosoft SharePoint
105 Comments2 Solutions199578 ViewsLast Modified:
How can I diagnose this problem? The driver installs ok on my laptop XP system but not on my homecomputer where every time I try and install it, it fails with:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a
(0xbad0b1dc, 0x000000ff, 0x00000000, 0x80523912). A dump was saved in:
C:\WINDOWS\Minidump\Mini102803-07.dmp.

From PSTAT the exception ocuured in NTOSKRNL and I assume the bad address was bad0b1dc issued from 80523912 (in ntoskrnl)

The Dumpchk utility does not give me anything useful. What I want to do is try and find out what is on my system e.g a driver that is causing the printer driver install to blue screen. A reinstall of XP is the last thing I want to have to do if at all possible. I am keen to do some more debugging and learn in the process. What would you advise as my next steps. I am running XP Home edition
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