Solved

Nikon Coolscan 4000 is "Unable to find any active devices"

Posted on 2003-10-31
5
463 Views
Last Modified: 2008-01-09
I am re-installing a Nikon Scanner, but get an "unable to find any active devices" error message.  In device manager, I get the message "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)".  Nikon support wasn't any help.
0
Comment
Question by:rangr
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 32

Accepted Solution

by:
LucF earned 125 total points
ID: 9660660
try uninstalling the drivers (from safe mode), then reboot, then reinstall the drivers, then connecting the camera again.

LucF
0
 
LVL 10

Assisted Solution

by:Snowguy
Snowguy earned 125 total points
ID: 9663088
I have had some printers and scanners do the same thing to me on a ("I am re-installing a Nikon Scanner") re-installation.
It is usually a reg key that is stopping the re- install.
Look for some help here.

http://support.nikontech.com/cgi-bin/nikonusa.cfg/php/enduser/std_adp.php?p_sid=YNj8sgXg&p_lva=&p_faqid=361&p_created=1034995210&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDImcF9wcm9kX2x2bDE9MjUmcF9wcm9kX2x2bDI9MjcmcF9jYXRfbHZsMT1_YW55fiZwX3BhZ2U9MQ**&p_li
0
 
LVL 32

Expert Comment

by:LucF
ID: 9782992
rangr, any feedback please...
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…

632 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question