Solved

Out of Office Agent Missing from Notes Client

Posted on 2003-10-31
3
2,432 Views
Last Modified: 2013-12-18
A few of my users do not have the Out of Office agent showing in the Notes Client (R6).  Their database acls match those of others that have the agent in their client.  If I go to view-->agents, the OoO agent is showing there.  Any idea how I can go about restoring this option, and why it disappeared.  We are using the R6 extended mail template.
0
Comment
Question by:frishack
  • 2
3 Comments
 
LVL 24

Accepted Solution

by:
HemanthaKumar earned 125 total points
ID: 9659531
It is hide-when formula which is causing this problem.

In the database design .. under "Shared Code", the option for "Actions". goto "Tools/Out of Office".. open the properties of this item and uncheck the "hide action if formula is true". This will release the action to be visible. Do this in template and distribute it to the users using command Load Design at console.

~Hemanth
0
 

Author Comment

by:frishack
ID: 9659967
When I did what you said, the real problem was revealed.  The out of office agent now shows in the tools menu, but when I click on it I get the following error:

"Out of Office agent can only be enabled by the database owner.  Please open tools - Preferences and set the mail file owner."

The real problem is that since we went through a name change, the owner of the mail file had been updated, and the 'formula' in the box you had me toggle "hide action if formula is true" inhibits use of the Out of Office Agent if you aren't the owner of the database.

I changed the owner to the correct one, and it's all good.

Thanks for your help Hemanth
0
 
LVL 24

Expert Comment

by:HemanthaKumar
ID: 9660213
Anytime.
0

Featured Post

ScreenConnect 6.0 Free Trial

At ScreenConnect, partner feedback doesn't fall on deaf ears. We collected partner suggestions off of their virtual wish list and transformed them into one game-changing release: ScreenConnect 6.0. Explore all of the extras and enhancements for yourself!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Lack of Storage capacity is a common problem that exists in every field of life. Here we are taking the case of Lotus Notes Emails, as we all know that we are totally depend on e-communication i.e. Emails. This article is fully dedicated to resolvin…
Article by: Rob
Notes 8.5 Archiving Steps and Tips This article covers setting up a Notes archive, and helps understand some of the menu choices making setting up and maintaining a Notes archive file easier.
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question