krlseidl
asked on
Outlook Form does not display went sent to another person
I am deisgining some Outlook forms for internal use. When I run the form after desgining it it looks just like I want it to. I then send it to an end-user as a test. When they receive it they get a standard email message form, none of the changes or other fields are visible.
Even doing something as simple as reducing the size of the message window does not show up on the recipients end.
Even doing something as simple as reducing the size of the message window does not show up on the recipients end.
ASKER
Tried that with no success.
Are you on an Exchange Server?
ASKER
No I am not. I use an email server called Mdaemon.
I am even doing things like deleting the message window completely. Yet when I send the form nothing happens. This used to work fine. That is the frustrating thing. And I can't thnk of anything that changed in my environment.
I am even doing things like deleting the message window completely. Yet when I send the form nothing happens. This used to work fine. That is the frustrating thing. And I can't thnk of anything that changed in my environment.
Ok, check your mail format then. Are you sending in rich text format? Check the message class of the form when it gets to the recipient. Make sure it's IPM.Note.FormName and not just IPM.Note.
ASKER
I verified Rich Text. How do I check the Message Class at the recipients mailbox?
ASKER
I think rjcpjc has me on the right track. I dragged the Message Cals field from the Field Chooser and it say IPM.Mote. Now In have to figure out how to change the class.
You need to find out if your form is being one-offed. Do you have code behind your form?
if not, then chances are it's something in your email system that's causing the problem. Are you sending the form definition with the item?
if not, then chances are it's something in your email system that's causing the problem. Are you sending the form definition with the item?
ASKER
Yes I have checked the box on the Properties page to send the form definition.
No code at all.
I have even tried to send some of the stock Outlook forms such as a Task Request or a template like HIGHTECH and they all show up as a standard email message at the recipients end.
No code at all.
I have even tried to send some of the stock Outlook forms such as a Task Request or a template like HIGHTECH and they all show up as a standard email message at the recipients end.
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ASKER
I will work on this this weekend and get back to you Monday.
ASKER
Problem solved.Went to Tools> Options>Other> Advanced Options>Custom Forms> Manage Forms>Clear Cache.
This got the bad code out of this persons system
I then created the new form on her system and all worked fine.
This got the bad code out of this persons system
I then created the new form on her system and all worked fine.
Republish the form and try again.
Patricia