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iexplore performed an illega operationl

Posted on 2003-10-31
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Last Modified: 2013-12-28
Immediate error when i start internet explorer  Iexplore caused an invalid page fault in
module <unknown> at 000::468dbdb6  Registers: eax=002a803
I have uninstalled ie and reinstalled/reinstalled win98 over itself/ran virus scans/ i have shut off
everything in msconfig/ i have also removed hardrive and replaced the with test unit which works
fine so it is a software issue. I am trying to avoid a fresh load as this system has alot of programs and data files.
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Question by:rich9060
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by:CrazyOne
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http://help.earthlink.net/techsupport/xmldocs/windows_9x_nt/browsers/ie_5.0/1680.help.html

http://www.geocities.com/~budallen/ie5repair.html

QUOTE

This covers the following:
Microsoft Internet Explorer version 5 for Windows 95
Microsoft Internet Explorer version 5 for Windows 98
Microsoft Internet Explorer version 5 for Windows NT 4.0
This describes the Internet Explorer Repair tool included with Internet Explorer 5.

The Internet Explorer Repair tool can be used to diagnose and possibly fix problems with Internet Explorer 5.
This tool has the following features:

It is used to identify problems with Internet Explorer caused by the presence of files that are out of date.

It is used to fix problems caused by the incorrect or incomplete registration of Internet Explorer files.

It is used to restore or repair the desktop or Start Menu shortcuts for Internet Explorer that have been deleted or do not function properly.
 

MORE INFORMATION

To use the Internet Explorer Repair tool:

1.Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.

2.On the Install/Uninstall tab, click Microsoft Internet Explorer 5, click Add/Remove, click Repair the current installation of Internet Explorer, and then click OK.

If the Repair tool detects an error, it may generate the following error message or one similar to it:

Internet Explorer 5 cannot be repaired. Please reinstall Internet Explorer 5.

If you then click Details, you may receive an explanation for the problem. For example, you may receive the following types of explanations:

Internet Explorer 5 cannot be repaired due to the following errors: File file name is missing.

Internet Explorer 5 cannot be repaired due to the following errors: Version 4.72.3110.0 of file file name exists but needs to be greater than 5.0.808.1000. In order to fix a problem of this nature, it is recommended that Internet Explorer 5 be re-installed.

NOTE: The result of the repair process is logged in the "Fix IE Log.txt" file in the Windows folder.

The checks done by the Repair tool vary slightly depending upon the operating system you are using.

For the file verification procedure, the version number listed is the minimum version of the file required by Internet Explorer 5. If there is no version number associated with a file, then the existence of the file is verified but not its version.

Checks Performed for Windows 95 and Windows 98
----------------------------------------------

File Verification:

File name Version
----------------------------
Actxprxy.dll    5.00.2014.0200
Advapi32.dll    4.71.118.0
Advpack.dll     5.00.2014.0200
Asctrls.ocx     5.00.2014.0200
Bindfile.dll    5.00.2014.0200
Browselc.dll    5.00.2014.0200
Browseui.dll    5.00.2014.0200
Cabinet.dll     1.0.601.4
Cdfview.dll     5.00.2014.0200
Certmgr.msc
Cfgmgr32.dll    4.10.0.1422
Ckcnv.exe       5.00.2014.0200
Comctl32.dll    5.80.2014.0200
Cool.dll                4.0.0.950
Corpol.dll      1998.3.6045.0
Cp_20866.nls
Cp_28591.nls
Cp_28592.nls
Cp_28595.nls
Cp_28597.nls
Crypt32.dll     5.131.1877.3
Cryptdlg.dll    5.0.1555.1
Cryptext.dll    5.131.1877.3
Cryptnet.dll    5.131.1877.3
Cryptui.dll     5.131.1877.3
Digest.dll      5.00.2014.0200
Dispex.dll      5.0.0.3128
Dssbase.dll     5.0.1877.3
Dsssig.exe      5.0.1877.3
Es.dll          1998.9.1001.0
Esenu.dll       1998.9.1001.0
Esserver.exe    1998.9.1001.0
Esshared.dll    1998.9.1001.0
Estier2.dll     1998.9.1001.0
Hlink.dll               5.0.0.2278
Homepage.inf
Icmfilter.dll   1.0.0.1
Ie4uinit.exe    5.00.2014.0200
Iedkcs32.dll    15.00.2014.0200
Iemigrat.dll    5.0.2013.1300
Iepeers.dll     5.00.2014.0200
Iernonce.dll    5.00.2014.0200
Iesetup.dll     5.00.2014.0200
Ieuinit.inf
Imagehlp.dll    4.0.1381.4
Imgutil.dll     5.00.2014.0200
Inetcpl.cpl     5.00.2014.0200
Inetcplc.dll    5.00.2014.0200
Initpki.dll     5.131.1877.3
Inseng.dll      5.00.2014.0200
Iphlpapi.dll    5.0.1687.1
Jobexec.dll     5.0.0.1
Jscript.dll     5.0.0.3511
Jsproxy.dll     5.00.2014.0200
Licmgr10.dll    5.00.2014.0200
Loadwc.exe      5.00.2014.0200
Mlang.dll       5.00.2014.0200
Mmefxe.ocx      6.0.6.1105
Mmutilse.dll    6.0.6.1105
Mobsync.dll     5.00.2014.0200
Mobsync.exe     5.00.2014.0200
Msapsspc.dll    5.0.0.7729
Mscat32.dll     5.131.1877.3
Mshta.exe       5.00.2014.0200
Mshtml.dll      5.00.2014.0200
Mshtml.tlb      5.00.2014.0200
Mshtmled.dll    5.00.2014.0200
Mshtmler.dll    5.00.2014.0200
Msident.dll     5.00.2014.0200
Msidle.dll      5.00.2014.0200
Msidntld.dll    5.00.2014.0200
Msieftp.dll     5.00.2014.0200
Msls31.dll      3.10.337.0
Msnsspc.dll     6.0.0.7753
Msoss.dll       5.131.1877.3
Msr2c.dll       1.0.4211.0
Msr2cenu.dll    1.0.4211.0
Msrating.dll    5.00.2014.0200
Mssign32.dll    5.131.1877.3
Mssip32.dll     5.131.1877.3
Msvcrt.dll      4.20.0.6164
Msxml.dll       5.00.2014.0200
Occache.dll     5.00.2014.0200
Plugin.ocx      5.00.2014.0200
Pngfilt.dll     5.00.2014.0200
Proctexe.ocx    6.0.6.1105
Psbase.dll      5.0.1877.3
Pstorec.dll     5.0.1877.3
Pstorerc.dll    5.0.1877.3
Pstores.exe     5.0.1877.3
Regsvr32.exe    5.0.1585.1
Rnaph.dll       4.40.311.0
Rsabase.dll     5.0.1877.3
Rsaci.rat
Rsasig.dll      5.0.1877.3
Sage.vxd
Schannel.dll    4.84.1900.1877
Scrobj.dll      1.0.0.3511
Scrrun.dll      5.0.0.3511
Sendmail.dll    5.00.2014.0200
Sens.dll                5.00.2014.0200
Sensapi.dll     5.00.2014.0200
Senscfg.dll     5.00.2014.0200
Setupapi.dll    5.0.1453.7
Setupwbv.dll    5.00.2014.0200
Shdoc401.dll    5.00.2014.0200
Shdoclc.dll     5.00.2014.0200
Shdocvw.dll     5.00.2014.0200
Shfolder.dll    5.00.2014.0200
Shlwapi.dll     5.00.2014.0200
Softpub.dll     5.131.1877.3
T2embed.dll     0.2.0.69
Tdc.ocx         1.2.0.31
Thumbvw.dll     5.00.2014.0200
Url.dll         5.00.2014.0200
Urlmon.dll      5.00.2014.0200
Userstub.exe    5.00.2014.0200
Vbscript.dll    5.0.0.3511
W95inf16.dll    4.71.704.0
W95inf32.dll    4.71.16.0
Webcheck.dll    5.00.2014.0200
Wininet.dll     5.00.2014.0200
Wintrust.dll    5.131.1877.3
Wldap32.dll     5.0.1579.0
Wshext.dll      5.0.531.7
Wshom.ocx       5.0.531.7
Xenroll.dll     5.131.1877.3

File Registration:

Actxprxy.dll
Asctrls.ocx
Browseui.dll
Cdfview.dll
Comctl32.dll
Corpol.dll
Cryptdlg.dll
Digest.dll
Dispex.dll
Dssbase.dll
Hlink.dll
Icmfilter.dll
Iepeers.dll
Iesetup.dll
Imgutil.dll
Inetcpl.cpl
Initpki.dll
Inseng.dll
Jscript.dll
Licmgr10.dll
Mlang.dll
Mmefxe.ocx
Mobsync.dll
Msapsspc.dll
Mshta.exe
Mshtml.dll
Mshtmled.dll
Msnsspc.dll
Msr2c.dll
Msrating.dll
Occache.dll
Oleaut32.dll
Plugin.ocx
Pngfilt.dll
Proctexe.ocx
Pstores.exe
Rsabase.dll
Scrobj.dll
Sendmail.dll
Setupwbv.dll
Shdoc401.dll
Shdocvw.dll
Tdc.ocx
Thumbvw.dll
Urlmon.dll
Vbscript.dll
Webcheck.dll
Wininet.dll

UNQUOTE
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Accepted Solution

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CrazyOne earned 500 total points
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Expert Comment

by:CrazyOne
Comment Utility
>>> have also removed hardrive and replaced the with test unit which works fine so it is a software issue.

That doesn't prove much at all. It still could be a problem with the hard drive or a memory issue

try using the free diagnostic utility from the vendor of your disk to check for problems with the disk.

fujitsu
http://www.fcpa.fujitsu.com/download/hard-drives/#diagnostic

IBM and Hitachi
http://www.hgst.com/hdd/support/download.htm#DFT

Maxtor/Quantum
http://www.maxtor.com/en/support/products/index.htm

Samsung
http://www.samsungelectronics.com/hdd/support/utilities/utilities_index.html

Seagate
http://www.seagate.com/support/seatools/index.html

Western Digital
http://support.wdc.com/download/
www.westerndigital.com


Test the RAM

If you can swap out the RAM with known good modules for testing first if you can't do that then test the machine with one RAM module at a time until you tested every module. Other wise run the the following RAM testers.
--------------------------------------------

NOTE IF THIS DOESN'T FIND ANYTHING WRONG WITH THE RAM THIS DOESN'T MEAN THE RAM IS GOOD you would need to swap out the RAM with known good modules for testing. However if it does find something wrong then chances are the RAM is bad.

DocMemory PC RAM
Diagnostic Software
http://www.simmtester.com/PAGE/products/doc/docinfo.asp

or

http://www.memtest86.com/

or

GoldMemory
http://www.goldmemory.cz/
0
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LVL 44

Expert Comment

by:CrazyOne
Comment Utility
Check for adware and sypware

spybot here
http://spybot.safer-networking.de/
Download
http://spybot.safer-networking.de/index.php?lang=en&page=download

AdAware
http://www.lavasoftusa.com/

Spycop:
http://www.spycop.com/

BHODemon and Hijack This and Browser Hijack Blaster
http://www.spywareinfo.com/downloads.php?cat=sp#det
BHODemon | Think of BHODemon as a guardian for your Internet browser: it protects you from unknown Browser Helper Objects (BHOs), by letting you enable/disable them individually. This program is my choice for BHO detection and is highly recommended.

Browser Hijack Blaster | Running silently in the background, Browser Hijack Blaster only springs into action when an attempt is made. It watches and protects the following items: IE Homepage, IE Default Page, IE Search Page, BHOs. Whenver one of the above items is changed, or a BHO is added, you are immediately provided with information on the item, along with the option to keep the change, or revert to your previous settings.

Hijack This | Written by a member of our support forums and based on our Hijacked! article, this program scans the locations in your computer system that may be modified by browser hijackers and fixes any problems found. An easy-to-understand tutorial is available at TomCoyote.org.

General and overall information about Spy/Adware
http://www.cexx.org/adware.htm
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Expert Comment

by:CrazyOne
Comment Utility
Run the SFC

This article is from the MS KB

Description of the System File Checker Tool (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;185836

BEGIN ARTICLE

--------------------------------------------------------------------------------
The information in this article applies to:

Microsoft Windows 98
--------------------------------------------------------------------------------
NOTE : This article is for informational use only; it does not contain any troubleshooting information.
If you are searching for troubleshooting information that is not referred to in this article, please
try searching the Microsoft Knowledge Base again by using keywords that are listed in the following
Microsoft Knowledge Base article:
Q242450 How to Query the Microsoft Knowledge Base Using Keywords

SUMMARY
This article describes the System File Checker tool in Windows 98.

MORE INFORMATION
System File Checker checks for damaged or replaced system files, and then prompts you to replace any
files that do not match the original Windows 98 files.

To start System File Checker, follow these steps:

Click Start , point to Programs , point to Accessories , point to System Tools , click System Information , and then click System File Checker on the Tools menu.

Click one of the following options:

Scan For Altered Files
Extract One File From Installation Disk
NOTE : If you click Extract One File From Installation Disk , you can specify the file you want to extract.

Click Settings , choose the configuration you want to use in System File Checker Settings , click OK
, and then click Start .

For additional information about how to use the System Information tool in Windows 98, click the article number below to view the article in the Microsoft Knowledge Base:
Q184075 Description of Microsoft System Information (Msinfo32.exe) Tool

COPYRIGHT NOTICE. Copyright 2002 Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052-6399 U.S.A. All rights reserved.

END ARTICLE
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by:CleanupPing
Comment Utility
rich9060:
This old question needs to be finalized -- accept an answer, split points, or get a refund.  For information on your options, please click here-> http:/help/closing.jsp#1
EXPERTS:
Post your closing recommendations!  No comment means you don't care.
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