Link to home
Start Free TrialLog in
Avatar of jamesmoshides
jamesmoshides

asked on

3.5 inch floppy won't open

I am a computer novice but my boss asked me to try to open a floppy on which his wife was saving an important patient case history. I presume she was using MS Word. It wouldn't open and disk error checking didn't work.
Opening the A drive from "My Computer" produced a message which said something like "cyclic redundancy error".
Is there any software readily available (freeware preferably) to   recover the data or is the Word file corrupted and impossible to recover? I hope someone can help even if it is to confirm that it can't be fixed.
SOLUTION
Avatar of philby11
philby11

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of Luc Franken
Luc Franken
Flag of Netherlands image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
jamesmoshides, any feedback?
Have you made any progress or can we be of more help?
Avatar of jamesmoshides
jamesmoshides

ASKER

Dear All, Sorry about my long absence. I thank all who kindly responded to my call for help and apologise deeply for keeping everyone in suspense. I downloaded the BadCopy demo as suggested by Chicagoan. I played around with it and it showed promise. I waited for my boss to give me the floppy but he went overseas on leave. When he returned I kept reminding him and he kept forgetting. A real pain in the butt. Rather than wear out my welcome and risk losing my job, I gave up trying to get the disk. It was annoying because I had explained that I wanted to give feedback to my helpers. I felt down about it and guilty about not being able to come back with feedback. I'm rather embarrassed and don't know how to close of this question because I couldn't get the original floppy back. I would love to award all with points for their suggestions but I'm not sure how to do that. Again, I thank everyone and I apologise profusely for not being able to test the suggestions.
I tried to give everyone who responded equal points. I hope that is OK since I can't get the original disk to test. regards to all and thanks!!! Jim
I found that BadCopy Pro by Jusoft will recover your files.  I had a crc error while reading a disk, nothing would work in recovering it. BadCopy however, was able to find the data on the disk (even the intact deleted files that were not overwritten any), and restore them. The downside is, you have to buy BadCopy inorder to recover your data, the evaluation version only shows that it found your data.