Physical ram drops to less than 8mb within minutes of starting system, Virtual ram remains constant at 208mb
Posted on 2003-10-31
I have a client's system that within minutes of starting up and without opening any applications the physical ram drops from around 50MB free to just under 8mb. The system is an Athlon 1.113 CPU, Giga-byte GA-7VXTE Motherboard with 128 MB RAM, running Windows 98. Normal Windows startup items, plus Norton Anti-virus corporate edition client, InCD, Wireless MS Mouse & Keyboard. Video Drivers are ATI Catalyst, the latest version. Graphics chipset is Radeon VE (7000).
I have done the following: Upgraded Bios to current version, changed processor to Athlon XP 220+. applied all current updates to Windows 98. Applied Via drivers 4.48, Updated the Virus definitions, scanned for virus's, scandisk, defragged and applied updates to Office XP, SP1 & SP2. The client did have the W32.Galil virus, but i have removed it using Norton and have scanned with both Nortons online scanner & Mcaffe's online scanner, but
no virus's were found.
I Still the same problem, I increased the ram to 384 MB and now it drops down to about 25% of that. I am using a free memory program called freemem to free up the ram every now and then.
Has anyone got any ideas, I am fresh out, I have never seen this large a drop in physical ram 15 years of PC tech work.