Shuttle AK32E motherboard's CMOS jumper

The instructions in my motherboard's manual say the board comes with the factory settings set so that everything can fit right in and start working immediately.

When I first got my motherboard, I tried to make sure that all the factory settings are good.  I went through the manual to look for jumper settings.  I noticed that the CMOS jumper was on RESET.  Figuring it was a mistake, I installed everything and and put the jumper on DEFAULT.  The PC wouldn't start up.  I took it to a local computer guy, and he told me it's dead.  Therefore, I sent in the motherboard for a replacement.  When I got the next one, I put it into my PC and, again, found that it would not start.  Once again, I had to change the CMOS jumper.  At the time, I figured there was no connection between the motherboard's inability to start and its strange CMOS jumper.

After scouring the net, I found that the majority of the people who reviewed the AK32E is basically a group of intermediate comptuer builders.  Also, I read that putting the CMOS jumper to the RESET setting would make fans spin.  After careful deliberation, I put in a Duron 800, 256MBs of PC-133 ram, and a PCI video card.  Then, I put the CMOS jumper to RESET.  Lo and behold, the freakin' thing started up!  I was extremely happy.  I jumped up and down and screamed for joy.  Then, I set my own settings and shut off the motherboard.  After some time, I fired up the system again.  I found, to my surprise, that keeping the CMOS jumper on RESET had not changed the settings back to default.  I set up everything and installed Windows XP.  Everything works very well.

I'm just interested in why the CMOS thing does what it does.

So far, I've only had the problem of not being able to use the DIMM slot closest to the CPU socket.  While having ram there at any time at all, the motherboard would just restart at random times.  I put a 512 stick into the other slot and never had any other problems again.  Does the CMOS jumper have anything to do with this?  Don't worry about the slot; I have a 3-year warranty and 2 DDR DIMM sockets in case I want to do something better.  By the way, the memory is set to CL3.

Do you see any problems?  Do you have any suggestions?  Why can't I find another AK32E to purchase?  I don't want to buy another one, but I'm guessing that I can't find any more because all the people who've bought them have lost their minds.

Thank you,
Radomir Jordanovic
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

My opinion is in the other thread. Waiting to see what others say.  : )
Glen A.IT Project ManagerCommented:
first, is the jumper you're talking about jp16 or jp3??  Let me know, thx.

jp16 is used to reset your cmos,

jp3 is for bios write protection
Glen A.IT Project ManagerCommented:
also, I can't say personally as I no longer have an AK32E here, but I find that it's NOT unusual for a manual to be wrong . . .    It's my understanding, if the manual is right, that the jumper should be on the two pins (of your three) closest to the battery.
Exploring SQL Server 2016: Fundamentals

Learn the fundamentals of Microsoft SQL Server, a relational database management system that stores and retrieves data when requested by other software applications.

radomirthegreatAuthor Commented:
It's the jumper closest to the battery, which is labeled as the CMOS jumper.  When should the jumper be on the two pins closest to the battery?
Glen A.IT Project ManagerCommented:
the manual states the jumper should be on the two pins closest to the battery during normal operation.

But like I said . . .  it's not the first time a manual has been mis-printed.
radomirthegreatAuthor Commented:
Oops... I tried to start up with the CMOS jumper on the other setting.  Could Shuttle have paid me for damages had something horrible happened?
radomirthegreatAuthor Commented:
Wait a bit...  This is a 500 point question.  Are you sure it's a misprint?  What happens when the CMOS jumper is put on RESET and the PC is turned on?
Glen A.IT Project ManagerCommented:
>>Oops... I tried to start up with the CMOS jumper on the other setting.  

If you tried starting the system with that jumper (jp16) on the two pins furthest from the battery, then you were starting it with the wrong setting, according to the manual.

>>Could Shuttle have paid me for damages had something horrible happened?

No.  Not if you had the jumper set in the wrong position.  But nothing should be able to happen from having the clear CMOS jumperin the wrong position.

>>Are you sure it's a misprint?  What happens when the CMOS jumper is put on RESET and the PC is turned on?

Here's the deal:  If the jumper is positioned on the two pins closest to the battery, and it works fine there, and that's the location it's always worked fine, then the manual is not a misprint.  Does it actually say "reset" anywhere??  Is anything screened on the board that suggests the position?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Glen A.IT Project ManagerCommented:
Also, the question is:  when you opened your board and removed it from the box, was it all sealed up?  Or had it been opened?  It's possible if it was opened that someone (after the assembly line process) moved the jumper away from the correct default position.
I thought mobo's were shipped with the jumper in the Clear CMOS setting?  I know some of the older ones ( 4+ yrs ) were.   < BTW, my answer from other post:  { wild guess:  either the labeling is backward or the mobo is weird. Neither of which is a first. } >
Glen A.IT Project ManagerCommented:
I've never seen any of todays mobos shipped with it in a 'clear' setting.
radomirthegreatAuthor Commented:
Oh, yes!  Yes!  I squeezed it out!  Thank you!  Sorry for being rude!  I really didn't mean to, and then I re-read my comment after submitting it!  Why am I "shouting"?!

I got both the first board and its replacement with the jumpers in the supposed RESET position.  The seal was there.  On my K7N-2 Delta, the CMOS jumper is set away from the battery as the DEFAULT position.

So, it's solved.  Thanks!
Thank you much.    : )

One puzzle down, a zillion to go.  Have Fun   : )

AlbertaBeef:  Thanks for the info. I haven't seen any new mobo's or manuals, so I wasn't sure. I have manuals that say you must change the jumper before you try to start the computer.
Glen A.IT Project ManagerCommented:
on some older motherboards you had to jumper it for cpu speeds, etc., before you could start it.  Todays boards are mostly jumperless with the exception of cmos jumpers, and the occasional jumper to take it out of 'auto' mode.
True, but these are BIOS Jumper warnings. The manual I have in front of me is for a K7S5A socket A.  
radomirthegreatAuthor Commented:
There was no warning in my manual.
Yeah, the manual I have for a P4 mobo doesn't say anything either. Must have been mostly socket7 and slot mobo's.    : )
radomirthegreatAuthor Commented:
The important things to note are the 3-year warranty and the knowledge that the board is absolutely stable right now.  If something goes nuts, I can just put in a note about that, have it tested at to make sure my statement is valid, and then I can have another board!  Should I care about the memory slot that makes the PC restart?  If I don't use it, it could just be pointless to regard it as a problem.
>>>Should I care about the memory slot that makes the PC restart?<<<  Sure, why not. It never hurts to learn. It might just need to have a stick in the first slot or DDR only or something weird like that.

>>>If I don't use it, it could just be pointless to regard it as a problem.<<<  True, it 's not a problem now, but knowing your machine is never pointless.    : )
radomirthegreatAuthor Commented:
Of course it's not pointless to know my machine.  It works perfectly well now.  As a matter of fact, I'm on it right now!  Nothing freezes!  This thing is absolutely stable!  So, the CMOS jumper is a bit strange...  Thanks!
: )
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.