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Msg: Address book corrupted/not cnfgd correctly/please re-install

Posted on 2003-11-01
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Last Modified: 2013-12-28
When opening Outlook or Address book I get an Error Msg:    
"Address book corrupted/not cnfgd correctly/please re-install"
How do I reinstall the address book.
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Question by:rvseitz
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8 Comments
 
LVL 97

Expert Comment

by:war1
ID: 9663042
Greetings, rvseitz!
    Look for your data files ending in .pst and back them up. Then reinstall and put your datafiles back in their original position and try it.

Here is one person struggling with a similar problem

http://www.webmasterworld.com/forum23/2137-1-15.htm


Best wishes, war1
0
 
LVL 97

Expert Comment

by:war1
ID: 9663056
rvseitz,
   If no joy, look for the solutlion here

http://www.experts-exchange.com/Applications/MS_Office/Outlook/Q_20308192.html
0
 

Author Comment

by:rvseitz
ID: 9671676
Address book was recovered by re-installing Windows and Office without data. Now I need to import an older data file from a different computer.
However Export and Import are not enabled on either computer.
I found WABMIG.EXE in the outlook directory that appears to allow migrating addresses from a CSV file. Any suggestions?

Bob

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LVL 97

Accepted Solution

by:
war1 earned 1000 total points
ID: 9672112
Bob,
   The only way you can import an address book is to use the Export / Import feature.  Enable the expert feature in the older data and export the address book into a file. Then enable the import feature in the new Outlook and import the file. Did you follow the procedure outline here

https://mail.ph.utexas.edu/userguide/wbimportab.php
0
 

Author Comment

by:rvseitz
ID: 9673341
war1

I exported my old desktop data and imported it on my laptop.
What is confusing is that the File: Import - Export menus were initally disabled and I couldn't access the feature. Now the feature is enabled.

Mystified  Bob
0
 

Author Comment

by:rvseitz
ID: 9673391
war1

Answer to mystified

    I found import - export on the OutLook File menu not the address book   menu. Apparently OE takes over control of address book

Bob

0
 
LVL 97

Expert Comment

by:war1
ID: 9673789
Glad you got it fixed.  Warren
0
 

Expert Comment

by:kmayo503
ID: 9681267
there is a pst repair tool on the microsoft site. so you don't have to uninstall and reinstall. if there is a problem with your pst you need to repair it. you should be able to search there site or download.com for the software.
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