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email encrypted or garbage

Posted on 2003-11-01
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Last Modified: 2010-04-08
Whenever I e-mail someone the message is recieved as garbage ie it looks encrypted with undecipherable symbols instead of letters.  os is microsoft xp. Outlook is 2002 v 10.2627.2625.  Any suggestions?  If you wish I can email you and you can assess directly what the message looks like.

Thanks

Peter Roan
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Question by:pgroan
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11 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9662993
Peter,

Check if this would help

http://lists.omf.net/FAQ/Basics/GarbageEmail.htm

S
0
 

Author Comment

by:pgroan
ID: 9663046
No this didn't help.  My problem is that my sent message is entirely garbage as though it was encrypted.
0
 
LVL 13

Expert Comment

by:stefri
ID: 9665756
How do uou encrypt your attachments?
Go to Toold/Options/Internet format; is uuencode selected? if yes, uncheck the options

If you send yourself an attachment and then check the SMTP header (open the received mail, View/Options), what do you read for MIME encryption?
Attachement are always encrypted as SMTP transport accepts only pure ascii chars

Stefri
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Author Comment

by:pgroan
ID: 10049116
ok I e-mailed myself something but it was not garbage.  The problem may be intermittent I don't know but it occurs frequently. the MIME was 1.0 in the header if that makes any difference.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10049758
So does everyone gets your email as garbage or only certain people
what do you see in your "sent items folder" once the message is gone ?

does it make a difference if you send using rich text, html or plain .

try all these

Also check for virus in your system

Sunray
0
 
LVL 13

Expert Comment

by:stefri
ID: 10055744
I meant the Content-Type such as/

Content-Type: multipart/mixed;
      boundary="----=_NextPart_000_0007_01C3D172.8B4779A0"

stefri
0
 

Author Comment

by:pgroan
ID: 10058400
Ok, I finally figured out that the problem only occurs when I forward something.  It does not occur with an original note.  I am using Norton Internet Security and it does scan outgoing e-mail for viruses but I'm not sure this is the culprit.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10093737
I found somewhere that this garbage stuff has been taken care in the latest outlook update

go to office.microsoft.com and download and install the latest updates for outlook

Sunray
0
 

Author Comment

by:pgroan
ID: 10566882
I threw in the towel and swithed to Outlook express.  I tried to update it as reccommended but the update would not install.  I wonder if the file is corrupt.
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Accepted Solution

by:
modulo earned 0 total points
ID: 10587928
PAQed, with points refunded (250)

modulo
Community Support Moderator
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