Some users cannot use Outlook webmail

Hi all

Exchange is working fine and Outlook clients can uses their mailboxes without any problem.

When they try to  log into the Outlook webmail, they just get a 404 error

THis doesn't happen with all accounts, but seams to be limited to the user and not PC accounts (all uses log into thier machines at bootup with the machine log in (Admin1 or Accounts) and then Outlook opens their personal mailbox (James or kirsten for example)

I have no idea why it is some mailboxes and not others!

ideas anyone???

Cheers

JQ
jamesquintinAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

stefriCommented:
which OWA? 5.5 or 2K
If 5.5, users must be able to log on locally on the server hosting OWA
stefri
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
dpagliCommented:
In OWA for Exchange 2000 having certain characters included in the SMTP address ex: a conference room name  _AR_CONF_#20 would work fine in Outlook 2000, but will fail when loading up in OWA.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.