I lost the ability to "soft off" the computer after reinstall of Windows 2000 Pro
Posted on 2003-11-02
I took my father a new computer this past week. It's one of those FIC IC-VG61 (Icebox) types of those small computers. As a heart patient he needed something small and light that he could handle. I had Windows 2000 installed for him and then when I tried to install his scanner driver for him it blue screened and I couldn't get into Windows at all. First I had to reinstall Windows letting it delete the current WINNT folder and replace it with a new one. I followed through installing all his programs back on it and getting everything working right. The computer had the "soft off" feature to begin with but somewhere along the way of doing all of this it lost that ability. I didn't notice when as I was mostly restarting the computer - but when I finally shut it down - it didn't soft off. I checked the BIOS - I normally disable Power Management there and the soft off on my own personal computer works fine with that disabled, but I tried it both ways on my father's new computer and it made no difference - still NO soft-off! Instead it shows the message "It is now safe to shutdown your computer" and then you have to manually hold the power button in for 4 seconds until it shuts off. This is a nuisance and I'd like to solve this problem for my father. I checked in "Power Options" in control panel and have no APM tab or place to enable APM as I've seen mentioned in other questions. Anyone know a simple answer to this one? I am able to make registry changes if need be.