Recently I configured an asp chat script.
This chat is well-known, conquerchat.
Everything was ok, until I discovered someday that my site was offline!
Nobody could see the home page. The error message in browser was: Http /1.1 application failed.
I searched google, I had a conversation with my host provider and then I decide to rename global.asa file, in order not to be loaded. Actually, I deactivated it.
Then, the site was ok again. Online.
Searching google, I found some pages that told about bad-written global.asa.
My global.asa has not even a single line written from me. It consists from 2 parts of code, one for counting active users, the other for conquerchat.
My host provider said global.asa often does lots of such problems. So they said it was better not to use global.asa in my site.
Until now, I had no sign of telling me lies. It is the most expensive and reliable host company in my country.
I sent a message in the support forum of conquerchat about this, but moderator told, global.asa has not such problems. They blamed my host provider.
I must say that host company, at time I had my site offline, they told me that they had my site in multiple servers in order of having better performance, generally speaking. But, specific for my site, because I use access mdb as database, is better to move it in a single server. So, the moved it, this time we had the problem (site offline). I don’t know if this is related but you can judge it.
So, I am stacked with my problem: chat not work, active users not counted, and the question is: where is the truth?
Does host company told the truth? Is something happened that I don’t know and someone don’t want to know?
Is the blame at global.asa?
Does the chat make this trouble, with it’s part of code in global.asa?
Does the counting of active users make the problem, with it’s part of code in global.asa?
Is something wrong with host provider?
What’s going on?
What to deactivate and what to activate and make online, for sure?
I will not risk anymore any failures in my site, so every step must be well considered.
Thanks in advance.
Here is the code of global.asa:
<SCRIPT LANGUAGE="VBScript" RUNAT="Server">
' Set our user count to 0 when we start the server
' Change Session Timeout to 20 minutes (if you need to)
Session.Timeout = 1
' Set a Session Start Time
' This is only important to assure we start a session
Session("Start") = Now
' Increase the active visitors count when we start the session
' Decrease the active visitors count when the session ends.
Here is the forum message