Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Outlook running on XP Pro sending blank emails

Posted on 2003-11-03
6
Medium Priority
?
190 Views
Last Modified: 2010-04-08
I have a new XP Professional system for a home office using Office 2002 (Outlook) with high-speed cable through Comcast.net.  it's run OK for two months.  About a week ago my email starting dumping the body of emails I sent (recipients got the header and replied that the message was blank).  Now it's sending its own blank emails when I reply (sometimes keeps the body text and sends a duplicate blank; other times dumps the body text), and even to incoming emails that I haven't opened.  

I saw a similar question here from June and am wondering if the upgrade to Outlook 2003 worked (I've tried all the other solutions suggested there).  Microsoft is no help (since it came bundled from HP).  HP's no help.  Comcast doesn't "support" Outlook.  And I just paid a consultant $150 this afternoon to tell me it was a Comcast issue.  The consultant and my 2004 Norton Antivirus tell me my system's clean.  This is NOT what I do best and I need help...please.  Thanks.
0
Comment
Question by:LynnSchmidtke
  • 3
6 Comments
 
LVL 5

Accepted Solution

by:
juliancrawford earned 1000 total points
ID: 9676995
0
 
LVL 49

Assisted Solution

by:sunray_2003
sunray_2003 earned 1000 total points
ID: 9833918
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9833919
You may also want to repair or reinstall outlook which could solve the issue

or remove the email settings and give in the same again and check if that has to do anything with this ?

Sunray
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10093748
What is the status of this problem ?
Did you get it solved

Sunray
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question