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Shutting down problems..

Dear Experts!

I have a problem when i shut down my computer.Although i shut down my pc, I see the following message on my monitor and the cpu cannot be shut down.

Out of Range
H:30-70 kHz
V:50-120 kHz
PC DISPLY SETTING CORRECT?

How can i solve this problem?Please help me..

gugu
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gugu_1500
Asked:
gugu_1500
2 Solutions
 
WakeupCommented:
The out of range error, is usually a display problem.  However upon shut down...the resolution if it posts up a message like that either the picture or display is displaying out of synch...or too high for the monitor to handle.  What kind of monitor is this?  and do you know what the maximum resolutions and refresh rates this can handle?
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qfrenCommented:
hi:

try to reinstall the current driver or the latest one for ur VGA card...
btw, what OS u using?


q
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gugu_1500Author Commented:
hi wakeup

What should i set a refresh rate? I set 100hz to refresh rate. The problem still cannot be solve.What shall i do?

gugu
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gugu_1500Author Commented:
The monitor is Multi Sync V730 NEC. OS is win 98 SE
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WakeupCommented:
Usually if you are trying to figure out or diagnose your system, you should set the refresh to 60hz.  100 is quite high.  Depending on the resolution as well....

What is your resolution settings? (ie: 640x480, 1024x768....etc etc...)
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gugu_1500Author Commented:
OK i will try it .. Is there any way to solve it.. I already reinstall the VGA driver,.. The problem is still the same

gugu
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WakeupCommented:
Run the resolution at like 640x480, and a refresh rate of 60.

see how that goes?
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gugu_1500Author Commented:
The message still comes out.
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WakeupCommented:
hmmmm..........something else is the problem then....what video card do you have?  You may have an incorrect video card driver or are using the safemode drivers or whatever windows 98 detects your card as, which may be incorrect....
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gugu_1500Author Commented:
I have used this computer for a long time.Suddenly, this message comes out yesterday. The graphic card is NVIDIA RIVA TNT Model 64/ Model 64 Pro. Why does this message come out?

thanks wake up

gugu
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WakeupCommented:
Are you using the latest nvidia video card drivers?  www.nvidia.com
should have the latest drivers for your video card.
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asurada2003Commented:
hi,
Try u reset the Monitor setting to it defult.
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gugu_1500Author Commented:
asurada

I tried it but the problem is still the same

gugu
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nealbingCommented:
I think that what we have to do here is determine whether for sure if this is a hardware or software problem.  You said that you have used this computer for a long time so I will assume that it has been shutting down completely.  What I would try first is to try to eliminate any software issues.  I would boot the machine into safemode and then try to shut it down.  If it shutdown consistently without any problems then you know that there is a peice of software running that is causing a conflict.  If you have any Anti-Virus programs installed on your computer, I would start with it.  If while in safe mode you cannot shutdown successfully and you get that same error message, then were definately looking at a hardware issue.  You could then take the monitor and try to eliminate it as the culprit by testing it on a different computer using different refresh rates each time you shutdown.  This is to test the monitors ability to detect the signals coming from the motherboard.  If the monitor tests out ok... test the video card.  The best way to test the card is to isolate it from your system by installing it in another computer.  If it works ok and the test computer shuts down consistently, began to suspect the motherboard in your old system.  I would begin with running diagnostics on your cpu and your system bus.  I hope this helps a little.
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waffleironheadCommented:
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:

Split between: Wakeup,qfren

Please leave any comments here within the next four days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

waffleironhead
EE Cleanup Volunteer
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gugu_1500Author Commented:
HI experts,
The problem has been solved when i reinstalled the window.

hi Computer 101

Please help me close this question.

regards,
gugu
0

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