Problem starting windows service - Infrared Monitor

Posted on 2003-11-04
Last Modified: 2012-08-13
Windows Service - Infrared Monitor start failure

I want to connect my cell-phone to my Computer via infrared connection.
After many unsccuessful attempt, I narrowed it down the problem to the failure to start a windows service called "Infrared Monitor".
I checked the Event Viewer, It displayed with the following message:

The Infrared Monitor service depends on the IrDA Protocol service which failed to start because of the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at

The Help and Support Center at microsoft doesn't really help with my problem.

Thanks in advnace for helping.

Ian Wu
Question by:uncle_mk2
  • 2
LVL 49

Expert Comment

ID: 9680596

Scroll down in this link and check for infra red issues with respect to windows xp


Author Comment

ID: 9683435
Sunray, thanks for the link. I have read throught them, and they doesn't seem to resolve my situation here.

Perhaps I could clarify my situation here better.
WinXP correctly identify my infrared device in the DeviceManager, shown as "Infrared Devices = > SigmaTel USB-IrDA dongle #2"

The problem is with establishing a connection with my cell phone... Normally, when 2 infrared transceivers are put together, there should be an icon appeared on the taskbar, but this time. I don't have the icon appear. Which i suspect is caused by the failure of starting windows service - infrared monitor.

Accepted Solution

uncle_mk2 earned 0 total points
ID: 9712813
I have fixed the infrared problem.

all i do was to copy all the following files to the d:\windows\system32 directory




Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Down grade from Windows 8.1 to 7 NTLDR missing 9 171
RemoteApp Printing 5 101
XP as a dual boot with Windows 10 10 101
If XP support has stopped, why am I still getting updates? 3 283
Most of the time we are in fix when all of sudden our systems behave weirdly.  Such problems cost time and effort... so it's best to take some preventive actions so that we can avoid such issues or overcome such problems more easily. Preventive M…
Can you find a fax from a vendor you saved a decade ago in seconds? Have you ever cursed your PC under your breath during an audit because you couldn’t find the requested statement or driver history?  If you answered no to the first question or yes …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question