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Report rendered in JSP page not displaying subreport charts

Hi, I'm using the Crystal 9.0 RAS (Service pack 2) and a JSP page to render a report using the regular crystal report viewer. The report I am rendering has 2 subreports which each contain only a bar graph. The report takes about a minute to run. When the report is displayed either one of the 2 subreports isn't displayed. In its place a missing image placeholder (red X) is displayed. If I click on one of the subreports it is generated and displayed by itself correctly, after doing this I can click back in my brower and sometimes the report is displayed correctly (With both subreports). Do I have to set a timeout or something so that the image isn't destroyed? 60 seconds doesn't seem too unreasonable time to run a report. Or is it possibly something else.

Thanks much!
Nick

Mike McCracken

Are the subreports set up as ON DEMAND subreports. That means they are built until you request them with a click.

mlmcc

NickD964

ASKER

Nope. They are just regular subreports. Another thing I didn't mention was that when I run the reports off a Tomcat 4.1 server they work fine. But when I run them off a Macromedia JRun 4 server the subreports aren't displayed. Unfortuntally our production servers are all JRun servers. The other difference is the JRun server isn't running the Crystal RAS service pack yet. Maybe I'll upgrade it and see if that helps.

Thanks,
Nick

Mike McCracken

I suspect that is your problem.

mlmcc

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