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Report rendered in JSP page not displaying subreport charts

Posted on 2003-11-04
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Last Modified: 2012-06-27
Hi, I'm using the Crystal 9.0 RAS (Service pack 2) and a JSP page to render a report using the regular crystal report viewer.  The report I am rendering has 2 subreports which each contain only a bar graph.  The report takes about a minute to run.  When the report is displayed either one of the 2 subreports isn't displayed.  In its place a missing image placeholder (red X) is displayed.  If I click on one of the subreports it is generated and displayed by itself correctly, after doing this I can click back in my brower and sometimes the report is displayed correctly (With both subreports).  Do I have to set a timeout or something so that the image isn't destroyed?  60 seconds doesn't seem too unreasonable time to run a report.  Or is it possibly something else.

Thanks much!
Nick
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Question by:NickD964
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5 Comments
 
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Expert Comment

by:mlmcc
ID: 9684131
Are the subreports set up as ON DEMAND subreports.  That means they are built until you request them with a click.

mlmcc
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Author Comment

by:NickD964
ID: 9686770
Nope.  They are just regular subreports.  Another thing I didn't mention was that when I run the reports off a Tomcat 4.1 server they work fine.  But when I run them off a Macromedia JRun 4 server the subreports aren't displayed.  Unfortuntally our production servers are all JRun servers.  The other difference is the JRun server isn't running the Crystal RAS service pack yet.  Maybe I'll upgrade it and see if that helps.

Thanks,
Nick
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LVL 101

Expert Comment

by:mlmcc
ID: 9692041
I suspect that is your problem.

mlmcc
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Accepted Solution

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modulo earned 0 total points
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PAQed, with points refunded (200)

modulo
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