Solved

Screensaver message: Could not find any compatible Direct3D devices.

Posted on 2003-11-04
18
3,587 Views
Last Modified: 2012-05-04
I get this message when I try to run a 3D screensaver. I have upgraded to DirectX 9 with no luck. I emailed Dell and they said to try the repair or restore options of Windows XP. Well, I don't want to do that. I'd like to just fix this specific problem. Anyone have any ideas?
0
Comment
Question by:lrthames
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
18 Comments
 
LVL 24

Expert Comment

by:Kenneniah
ID: 9682405
Update your video card drivers. If you need help finding them, let us know what kind of video card you have.
0
 

Author Comment

by:lrthames
ID: 9682602
I have already updated the video driver from the Dell website. I just redid it to be sure. Still does not work.
0
 
LVL 24

Expert Comment

by:Kenneniah
ID: 9682918
Hmm, try going to Start|Run and type dxdiag

When that comes up go to the display tab.
Under Direct3D Acceleration: does it say enabled or disabled, If disabled try enabling it. Also to the right there should be a button for Test Direct3D. Run it and see what happens.

Depending on what happens you might try using a driver from the chipset of the video card (ie Nvida or ATI).
0
U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

 

Author Comment

by:lrthames
ID: 9683916
OK, when I run dxdiag, it says on the Display tab:

DirectDraw Acceleration:  Not available
Direct3D Acceleration: Not available
AGP Texture Acceleration: Not available

The box to test Direct3D is grayed out.
In the notes it says, Direct3D funtionality is not available. You should verify that the driver is a final version from the hardware manufacturer.

I don't know what you mean by "using a driver from the chipset of the video card (ie Nvida or ATI)."

I have a 64 MB DDR NVIDIA GeForce4 MX 420 with TV/out video adapter.

0
 
LVL 18

Expert Comment

by:Crash2100
ID: 9683958
0
 
LVL 24

Expert Comment

by:Kenneniah
ID: 9684894
Opps, I meant from the manufacturer of the video card chipset, so since it's Nvidia based follow Crash's links.
0
 
LVL 8

Expert Comment

by:Huseyin1
ID: 9685360
Hi

i think you need to follow the issue of installing Direct X 9b, this has to be done, why cant you do it, do you get an wrror?

H
0
 

Author Comment

by:lrthames
ID: 9690833
Still does not work after install of driver from NVIDIA website. I get the same messages as above when i run DXDIAG.
0
 
LVL 24

Expert Comment

by:Kenneniah
ID: 9691002
You might have to see if Dell has an updated motherboard chipset or agp driver.
0
 

Author Comment

by:lrthames
ID: 9698297
I don't see an update for the motherboard or the agp driver (whatever that is). Do you think the repair option from the Windows XP cd wil work?
0
 
LVL 24

Accepted Solution

by:
Kenneniah earned 125 total points
ID: 9702126
A Windows XP repair might work, it's worth a try anyway.
Do you know what chipset your motherboard is? Like VIA, Nvidia, Intel, SIS etc.
It being a Dell it's most likely an Intel chipset.
You can get Intel's INF Update Utility from:
http://downloadfinder.intel.com/scripts-df-external/download.aspx?url=/6536/eng/infinst_enu.exe&ProductID=816

If that doesn't work then I'd try the Windows repair.
0
 

Expert Comment

by:CleanupPing
ID: 9933569
lrthames:
This old question needs to be finalized -- accept an answer, split points, or get a refund.  For information on your options, please click here-> http:/help/closing.jsp#1 
EXPERTS:
Post your closing recommendations!  No comment means you don't care.
0
 

Author Comment

by:lrthames
ID: 9934137
I haven't yet tried Windows Repair and that is why I did not close the question. I haven't had the time or inclination to deal with this. If I ever get around to trying "Repair", I'll post the answer here. Thanks so much for everyone's help. This website is fabulous!
0
 
LVL 24

Expert Comment

by:Kenneniah
ID: 9935623
Thanks for the points!
0
 

Expert Comment

by:kpdenny
ID: 10046496
Some third party software packinges disable graphic acceleration.  

Be sure that you have the graphics accelertaion setting in the "Full" position. Go to [Start]|[Settings]|[Control Panel]|[Display]|[Settings]|[Advanced]|[Troubleshoot].

I had the same issue and this corrected the problem.
0
 

Author Comment

by:lrthames
ID: 10046871
kpdenny -
I tried your fix and it worked! I can't believe it was that simple. Thank you so much. How can I give you some points???
Thanks again, Lynn
0
 
LVL 24

Expert Comment

by:Kenneniah
ID: 10050312
Heh, I never even thought of checking that for some reason. Good idea kdpenny, go to http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20841938.html and post a comment and I'll give the points to you.

And glad it's all worked out for you now Lynn!
0
 

Author Comment

by:lrthames
ID: 10051717
kenneniah -
Keep half the points for yourself. You stuck with me through a lot of troubleshooting.

Thanks,
Lynn
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We have adopted the strategy to use Computers in Student Labs as the bulletin boards. The same target can be achieved by using a Login Notice feature in Group policy but it’s not as attractive as graphical wallpapers with message which grabs the att…
If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…

628 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question