Solved

Error 2140 when attempting to start Directory Synchronisation - Reinstall Exchange?

Posted on 2003-11-04
4
2,553 Views
Last Modified: 2012-06-21
----NEW TO EXCHANGE----

I have had problems for quite some time while attempting to start the Microsoft Exchange Directory Synchronisation service.

The error that is displayed after attempting this is: "Error 2140: An internal Windows NT error has occurred."

What I believe I need to do, having spoken already with Microsoft support is to install a fresh copy of Exchange 5.5 but before I do that, I need to know exactly what files I need to backup apart from priv.edb, pub.edb and dir.edb and what I will need to do in order to have exchange restored with the same information (without relying on a tape-restore).

I also want to run consistency and redundancy checks on the priv.edb and pub.edb files while they are off-line, anything i should be considering before doing so?

This question is very urgent as several employees are now waiting on files through public folders that are not being replicated from our UK site.

Thanks in advance.
0
Comment
Question by:pete1ryan
  • 2
4 Comments
 
LVL 8

Accepted Solution

by:
haoss earned 400 total points
Comment Utility
0
 
LVL 16

Expert Comment

by:ahmedbahgat
Comment Utility
before you install a fresh copy of exchange, can you make sure that the account used for all exchange services is a member of the local Administrators Group

cheers
0
 
LVL 16

Expert Comment

by:ahmedbahgat
Comment Utility
0
 
LVL 35

Assisted Solution

by:Bembi
Bembi earned 100 total points
Comment Utility
Recover EX5,5 in short words:

Save priv, pub, dir.edb

For recovering you need
- the original name of the Organisation, Location
- the name of the server (must be the same than the old one)
- the users-accounts (installation admin and may be additional service account), which are used for the original installation must be still valid
- same configuration / service packs should be installed.

The best (secure way) if you never have done this, setup a second (trainings-) server, which fullfils the needs above and which have the original user database (you can use a BDC or second DC). Copy the priv, pub, dir.edb on this server. Start the services. You may have to run isinteg -patch, if the information store will not start. If this test works, you can reinstall your productive server.
0

Featured Post

Are end users causing IT problems again?

You’ve taken the time to design and update all your end user’s email signatures, only to find out they’re messing up the HTML, changing the font and ruining the imagery. What can you do to prevent this? Find out how you can save your signatures from end users today.

Join & Write a Comment

Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now