Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Outlook 2003 hangs trying to open mails with attachments

Posted on 2003-11-05
3
Medium Priority
?
608 Views
Last Modified: 2010-04-08
Every time that a mail with attachments is going to be open (even through preview pane) outlook hangs. After that, even killing outlook an winword through task manager, outlook will never pass 16% when sending and receiving, so a reboot is needed.

I have installed Office 2003 Enterprise Edition (default installation). It's installed on a Win XP machine, with SP1 and every update available.

I also have Norton Antivirus 2003, also up-to-date.

I mention the Norton thing, because on a similar configuration (hard and soft) but with eTrust antivirus, it works just fine.

Thanks in advance.
0
Comment
Question by:jskrilec
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 57

Expert Comment

by:Pete Long
ID: 9686351
Hi jskrilec,
This issue may occur in one or both of the following scenarios:
The Bypass proxy server for local addresses check box is selected in the Microsoft Internet Explorer options, and the HTTP connection to your Exchange Server 2003 e-mail server can be made through the HTTP proxy server on the network that you are connected to.
Outlook 11 has issued a local RPC call that is waiting for a remote RPC call to complete. This problem is more noticeable when you are using a slow network connection.
RESOLUTION
To resolve this problem, download the 331320 update package from the Microsoft Windows Update Catalog or the Microsoft Download Center. For additional information about how to download updates from the Windows Update Catalog, click the following article number to view the article in the Microsoft Knowledge Base:
323166 HOW TO: Download Windows Updates and Drivers from the Windows Update Catalog



Cheers!
0
 

Author Comment

by:jskrilec
ID: 9686430
Well, I'm not using Exchange. The problem occurs with POP3 accounts.
0
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 500 total points
ID: 9686619
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question