1000 points!! Quicken 2002 Will Not Print!!!
Posted on 2003-11-05
Quicken 2002 Home and Business R2 (latest update) under W98 SE w/ all critical updates installed.
Printing to HP Deskjet 895CSE on USB using latest driver.
I have been using this setup for over a year. The other day Quicken will not send a print job to the printer. When I print a report or invoice, it appears to create a print job in Quicken (the "Printing to..." window appears briefly, like normal), but it never gets to the print que. Additionally, the report or invoice does not show as "Printed" after the failed print effort. Otherwise Quicken works fine.
All other installed software prints fine, as usual: MS Office programs, Notepad, etc.. So it appears the problem is related to Quicken.
I have un-installed Quicken and re-installed it 2 times with no change. I even made sure all Quicken files and folders were deleted, then re-started between each step in the process, even though Quicken does not require re-start after installation.
I un-installed and re-installed the printer. I un-installed and re-installed both at the same time. No change.
I restored the Registry to before the problem occurred (way before!), no change.
This problem is only related to Quicken, everything else is fine.
Anyone providing the solution to this problem will receive an additional 500 points on top of the 500 posted here.
I have invoices to get out!!