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SB Audiy Gamer problems

Posted on 2003-11-05
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Last Modified: 2010-04-27
I recently purchased an SB Audigy Gamer for my pc, and I haven't been able to get it to work correctly. Everything is connected correctly on the motherboard. I get sound fine when I use the onboard sound, but I can't get any sound when I enable my audigy and reconnect the speakers. When I connect to the Audigy, I get very a very faint sound with TONS OF STATIC. I read somewhere that the Linksys WMP11 (which I have) and other wireless cards can cause interference with eachother, but I'm not sure. If anybody could help, it would be greatly appreciated.
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Question by:SenorPr0n
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Expert Comment

by:guynumber5764
ID: 9692466
For a start, make sure the onboard sound is disabled in the bios.
Triple check that the jack & plug colours match (green for stereo, orange(?) for SPDIF).
With the sound card installed, try the both speakers jacks (onboard & card)

After that:  The symptom (very faint audio over background noise) suggests that one of your sound cards is working correctly but your speakers are not actually connected to the source of the sound (ie: it sounds like crosstalk).  This would normally indicate that the speakers were plugged into the wrong hole but it could conceivably be be a bad jack on the sound card.  If the sound card has a line out you could test that as well.

I don't think that your wireless card is a factor.
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Author Comment

by:SenorPr0n
ID: 9694510
I've made sure that all the cables are correctly connected, but I don't have any equipment to test the jacks.

When I first bought the sound card, everything worked great. Then, I could only get sound through the speakers, but not the headphones. Then it got even worse, and now I get this horrible static.
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guynumber5764 earned 125 total points
ID: 9695991
It sounds like your sound card's up and died.  You could look very carefully at the place traces where the plugs join the board for burn, loose traces or a pin that is not properly soldered--it won't be anything you can fix but at least you'd be able to say "yup, its toast"  From what you've said, the failure came on gradually and affected more than one audio source (speaker and headphone).  Gradually rules out any SW error and more than one audio source kind of rules out everything else.  Alternate (onboard sound works) seems to confirm that the new card is the point of failure.  All you can do is replace it.
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