Forwarding all Internal and External mail to an external email address?

Trying to setup a number of users in Exchange 2000, so that when email comes for them it will get automatically forwarded to an outside email address.  We have tried it in the Advance ADUC Delivery options, adding the alternate email address and also tried creating a rule in outlook.  Only works with internal email addresses, any external ones do not get forwarded.  Any ideas?
cybernazAsked:
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rjcpjcCommented:
In Exchange System Manager:

Double-click Global Settings, and then click Internet Message Formats.
In the Details pane, right-click a domain name, and then click Properties. The default SMTP domain is "*".
In the Properties box, click the Advanced tab, and then click to select the allow automatic forwards check box. This enables a rule to forward a message automatically for the selected domain.
These global settings are applied only when no configurations have been made at the virtual server level or at the individual mailbox level.
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