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windows freezes when

Posted on 2003-11-06
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Last Modified: 2010-04-11
I am using windows xp.. when i try to click save as in any office application (i.e excel, word) the system freezes.. I cannot do anything after that unless I reboot the system using the power button.. can someone please help me with this issue.. its kind of urgent
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Question by:Aiysha
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by:sunray_2003
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Aiysha,

Do you face this problem only when you do anything in office application.

IN that case try reinstalling office

If with office application things were OK during an earlier time , try restoring windows xp

windows xp restore :
--------------------

HOW TO: Restore the Operating System to a Previous State in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;306084

HOW TO: Restore the Operating System to a Previous State in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;306084

Sunray
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by:sunray_2003
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Get ideas from here

http://www.theofficeexperts.com/word.htm

Sunray
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by:ShineOn
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Are you using a standalone PC or is it connected to a network?  If it is connected to a network and your problems saving involve saving files to a network location, what server OS are you running and what protocols are installed?
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by:Scott_V
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I've seen this before(I think).  Goto www.officeupdate.com and get the service packs for your Office install (Upper Right corner, click on "Check for Updates").  If this isn't the fix, it is definately a great first step!

-Scott
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Scott_V earned 500 total points
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FYI.  www.officeupdate.com is Microsoft's Offical Office Update Site...  It actually redirects here...

http://office.microsoft.com/home/default.aspx

-Scott
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by:asurada2003
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HI,
When u save things, did u point to the location u wanted to save??

U save it to what drive??
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by:Aiysha
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I want to thank all of you for your efforts to help me.. you xperts are a great peoplep...
Luckily Scott_V 's solution helped me..  
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