service profile damaged error

when i click my isp connection or when i install netscape i get the messag service profile is damaged, please reinstall. what is service profile and how to reinstall it.
anuja_rexAsked:
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hewittgConnect With a Mentor Commented:
Here is something that may help

http://www.cyberbeach.net/~shilo/sp.html

Glenn
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LucFEMEA Server EngineerCommented:
This can have something todo with your other problem. Have you tried a repairinstallation of windows?
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anuja_rexAuthor Commented:
i have win98 i reinstall win98 same problem
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