Using WIndows XP, and brodband.
Recently, I have been unable to access the internet via URLs. I can access pages by entering the IP address. When I attempt to ping to a URL, it fails, but I can ping to an IP address.
My ISP said that it is necessary to edit the registry, but that for insurance purposes they could not tell me what to do. I rang Microsft, who directed me to www.winguides.com/registry/
. I have downloaded this but I'm still not sure what I need to edit.