I support hundreds of Windows Terminal users for an application that we run. Clients range from Windows 9x to 2000 to XP. I have one user who has been working fine for about a month, and now she has started having errors on her print queue. She has a local HP Laserjet 4 printer. She's getting a message saying 'Cannot open the printer file' 'Permission Denied'. Does anyone have an idea what could be causing this? Thanks.