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SonicWALL Internet Security Appliance, and alternatives.

Posted on 2003-11-07
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Last Modified: 2012-06-22
Looking for anyone's experience with SonicWALL Internet Security Appliance, and possible alternative products.  Particularly interested in ongoing maintenance (i.e. are updates automatic, do they require admin access, etc.).

Need to find a solution for enterprise level anti-virus, firewall, and possibly spam management (email server hosted at tier-1 ISP).

Thanks.
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Question by:JABevan
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6 Comments
 

Expert Comment

by:alex-is
ID: 9711767
We use SonicWall with Antivurs, we have few sites, each has sonicaWall and Mcafee Antivirus built in

Aside from purchasing renewal and plugging the license number in, it preatty much manager itself, it can be set to send alerts and has a nice web management gives you details on any virus that are found, let me know what kind of information you are looking for

Alex
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Author Comment

by:JABevan
ID: 9723651
Alex

Thanks for your reply.  Wondering if you've had experience with solutions other than SonicWall.  I have SonicWall here, but it's auto updates don't seem to work seamlessly.  Monday mornings are usually hell because, inevitably, the weekend's update did not install on I'd say anywhere from 25% - 50% of the computers.  This usually requires that we go to each computer, login as Admin, unistall SonicWall, reboot, logback in as the Admin, open IE, download SonicWall, logout, login as User, test.  Sometimes you can get away with skipping a step or two, but when you're going from machine to machine to machine, it's usually best to hit them all.

Was hoping that there was possibly another solution that worked smoother.
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Accepted Solution

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alex-is earned 125 total points
ID: 9723813
I had exactly the the same problem, until, i found a fix for that problem

it's a 3 step process, run the executrables on the machine, takes no more then 15 seconds all together, after applying these fixes never had a problem with that particular machine, seach their KB for those files, if you cant find it, give me your email and i'll shoot them off to you

Another Antivurs that i used is the Norton Corporate AV.  Works Great!  

It can be set up in managed mode, this way you install the program on any of your severs, then you can remote install your clients, you manage all of the updates though the server

Alex
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Author Comment

by:JABevan
ID: 9739030
Alex

Sounds good.  Please let me know what executables you're referring to (firmware upgrade?).  Do you have a link to their KB?

Thanks.
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Expert Comment

by:alex-is
ID: 9739361
it's 3 exe's that run a local machine, the files are in the order they should be used

myciocleanup.exe
comcatpatch.exe
myagtinstall.exe

run them once with admin priv, and watch it never come back
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Author Comment

by:JABevan
ID: 9748121
Ahh, nope, these are our standards.  They get SonicWall back on track, but the problems still come up.  We had them two weeks in a row, then this past week it was pretty calm.  

But my experience with SonicWall has been like that.  For a few weeks, every week, it will screw up and we'll have to go through the process on clients.  Then it's quiet for awhile.  Doesn't seem to be conistent either (i.e. OS, IE, CPU, etc.).

Ok, last question, can you give me more details about your experience with Symantec?

Thanks for your help.
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