Getting lpkthai.dll error message.

I've just had my computer fixed (HDD cleaned out due to a virus infection, among other problems).  But when I try to install several programs like Download Accelerator Plus and Yahoo Messenger, I get this message:

DAP53[1] caused a general protection fault
in module LPKTHAI.DLL at 0002:00000e94.
EAX=00005020 CS=1f77 EIP=00000e94 EFLGS=00000282
EBX=000209de SS=5f0f ESP=0000650c EBP=00006516
ECX=000109de DS=6ab7 ESI=0000c085 FS=0637
EDX=00010000 ES=0000 EDI=00032052 GS=0000
Bytes at CS:EIP:
8b 14 89 56 fc 40 3b 47 0c 72 05 8b 5f 0a eb 05
Stack dump:
2052002a 0000c085 652e6ab7 002a0fe8 09de0000 00800000 60236023 01726530 654c014f 002a0b75 09de0000 0080002a 700d0080 000009de 2316002b 10026574

I checked and found via that this is a problem relating to Windows98 SE Thai edition, which I'm using and maybe related to the MS Word 97 language switcher.
I found one comment telling me to boot to DOS, type c:\dir/s lpkthai.dll and renaming the file.  But I don't know how to rename a file in DOS.
I've been unable to solve this problem or install many programs that I need.  Please help.  Thank you.

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

WakeupSpecialist 1Commented:
To rename a file in Dos.....

IE: C:> Ren lpkthai.dll whatever.old

so C:> being the drive and directory you are in.  lpkthai.dll being the file name you wish to change.  and whatever.old being whatever you want to call it.  
So first you need to find out where the lpkthai.dll file is located and then go to that directory and rename it.
Angular Fundamentals

Learn the fundamentals of Angular 2, a JavaScript framework for developing dynamic single page applications.

chattanAuthor Commented:
I tried downloading bcwipe to delete the problem file and it worked! Thanks for the comments.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
WakeupSpecialist 1Commented: do you plan to close the question?  I basically told you the right commands to rename the document in dos.  Which would do the same thing as bcwipe but without having to download anything.

Just curious.

chattanAuthor Commented:
I followed your advice to the letter and tried renaming the file and it seemed to work while I was in DOS but when I get to Windows the file was still there and the same problem persisted. I tried renaming it on a number of occasions, but to no avail.
Thanks for the help. I'll close the question.
chattanAuthor Commented:
I solved the problem. Please refund points.
chattanAuthor Commented:
Hi, Wakeup or anyone,
Can someone please tell me how to close this question? Where do I go to close it and what do I write? Sorry if this us a knucklehead question but I have been away from EE for 2 years and I am totally at a loss here.
WakeupSpecialist 1Commented:
Open up a question in community support asking to close the question.

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.