Getting lpkthai.dll error message.

I've just had my computer fixed (HDD cleaned out due to a virus infection, among other problems).  But when I try to install several programs like Download Accelerator Plus and Yahoo Messenger, I get this message:

DAP53[1] caused a general protection fault
in module LPKTHAI.DLL at 0002:00000e94.
Registers:
EAX=00005020 CS=1f77 EIP=00000e94 EFLGS=00000282
EBX=000209de SS=5f0f ESP=0000650c EBP=00006516
ECX=000109de DS=6ab7 ESI=0000c085 FS=0637
EDX=00010000 ES=0000 EDI=00032052 GS=0000
Bytes at CS:EIP:
8b 14 89 56 fc 40 3b 47 0c 72 05 8b 5f 0a eb 05
Stack dump:
2052002a 0000c085 652e6ab7 002a0fe8 09de0000 00800000 60236023 01726530 654c014f 002a0b75 09de0000 0080002a 700d0080 000009de 2316002b 10026574

I checked and found via google.com that this is a problem relating to Windows98 SE Thai edition, which I'm using and maybe related to the MS Word 97 language switcher.
I found one comment telling me to boot to DOS, type c:\dir/s lpkthai.dll and renaming the file.  But I don't know how to rename a file in DOS.
I've been unable to solve this problem or install many programs that I need.  Please help.  Thank you.
Chattan

chattanAsked:
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WakeupSpecialist 1Commented:
To rename a file in Dos.....

IE: C:> Ren lpkthai.dll whatever.old

so C:> being the drive and directory you are in.  lpkthai.dll being the file name you wish to change.  and whatever.old being whatever you want to call it.  
So first you need to find out where the lpkthai.dll file is located and then go to that directory and rename it.
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chattanAuthor Commented:
I tried downloading bcwipe to delete the problem file and it worked! Thanks for the comments.
Chattan

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WakeupSpecialist 1Commented:
Hmmm...so do you plan to close the question?  I basically told you the right commands to rename the document in dos.  Which would do the same thing as bcwipe but without having to download anything.

Just curious.

chattanAuthor Commented:
I followed your advice to the letter and tried renaming the file and it seemed to work while I was in DOS but when I get to Windows the file was still there and the same problem persisted. I tried renaming it on a number of occasions, but to no avail.
Thanks for the help. I'll close the question.
chattanAuthor Commented:
I solved the problem. Please refund points.
Thanks.
chattanAuthor Commented:
Hi, Wakeup or anyone,
Can someone please tell me how to close this question? Where do I go to close it and what do I write? Sorry if this us a knucklehead question but I have been away from EE for 2 years and I am totally at a loss here.
Thanks.
WakeupSpecialist 1Commented:
Open up a question in community support asking to close the question.

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