Toolbars Disappear! in Adobe Acrobat Reader


I'm trying to print a .pdf on windows 2000 w/ adobe acrobat reader 5.1 17/9/2002

When I open the document all toolbars disappear. I can right click and navigate the pages but if the document is distributed people won't know this. And its also impossible to print.

What could be going on?

I've also tried to open this doc on a machine with Adobe Acrobat (full prog. not the reader) and it does the same.  ie. not editable.

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DO this

try downloading the latest acrobat reader 6 ....

Check to see that solves the issue

bendeckoAuthor Commented:

Just tried that no good  :-(    Also tried opening it on a machine with Adobe Acrobat (full prog.) and there toolbars disappear also.

I uploaded it.... Maybe somebody else can try.


Hmm , since it is any machine , you may want to take a look at missing toolbar article here

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Check to see your OS has got all the latest updates

Greetings, bendecko!

I just downloaded the PDF file on my Windows ME computer, and it loads fine without toolbar missing. Your customer will be able to read this pdf correctly.

As to why you are having trouble, check if there is any program runnng in the background interferring with Acrobat. Disable the background program one at a time to see which is the culprit. It could be Norton Anti-Virus, Disk Docter, CleanSweep, ad-blocker, firewall, or another program.

Best wishes, war1
☠ MASQ ☠Commented:
Could it simply be you've switched off the toolbar?  If you've done it in Acrobat then Reader will follow the same setting.  Menu/Windows/Toolbars (or F8 if you've just hit a key by accident).

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bendeckoAuthor Commented:

MASQUERAID you don't know how much hassle thats been....

Just one more thing before I hand over the points:

I e-mailed this pdf to my father; he has the same thing.. the toolbars vanish. he says he can see them there when the program opens and then they go. but yet other pdf's open fine and the toolbars remain.

Is it possible that the pdf when it was created was set to 'hide toolbars on open'?

☠ MASQ ☠Commented:
Yes this is why you had problems on your other machine.
M :o)
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