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windows 2000 hangs at loading personal settings

Posted on 2003-11-09
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Last Modified: 2010-04-13
Hi, I hope you can help me. I am running Windows 2000. Wehn I boot the computer, it just hangs at the point where it says loading personal settings. I have tried booting to safe mode as well and have no been able to boot to windows this way either. I searched on this subject and thought it may be a password issue but since this is a computer for home use I am pretty sure that I didn't have  a password. Is there any way to get around this?

Thanks
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Question by:timmster
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11 Comments
 
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Accepted Solution

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sunnycoder earned 168 total points
ID: 9712658
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Expert Comment

by:shivsa
ID: 9712881
if u press and hold shift key while 2000 is loading, it will stop logon and will give u a logon screen.
at this time u can login as different user and repair the problem.

u can repair once u get your window desktop.
start |  run and type   sfc /scannow.

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Assisted Solution

by:qfren
qfren earned 166 total points
ID: 9714158
hi:


Repair/Restore window
=====================

Repairing, Recovering, and Restoring an Installation of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;EN-US;268106

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;EN-US;292175

To perform an in-place upgrade of Windows 2000:
Insert the Windows 2000 Setup CD into the CD-ROM drive, start the computer, and then press a key to start from the CD-ROM.
On the Windows 2000 Setup screen, press ENTER to run the To set up Windows 2000 now, press Enter command.
Click Accept to accept the License Agreement.
Setup should now detect your installation. NOTE: If the Setup program does not detect a previous installation but just continues to the partitioning screen, there is a problem. An in-place upgrade may not be possible.

When you are prompted to repair the existing Windows 2000 installation, press R. Windows 2000 Setup performs an in-place upgrade of the existing installation. Note that you might lose some of your customized settings for the system files.

q
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LVL 3

Expert Comment

by:dschwartzer
ID: 9715284
It could be a Gina problem.
Gina is a piece of software (dll) which intercepts logon and may do some pretty cool logon/logoff related stuff.
Some (many) software vendors are now implementing their own ginas.
Long story short, I suggest you do the following - open regedit, and rename
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GinaDll
into another name (using F2) - don't change the value, just the GinaDll to say _GinaDll

If there's no GinaDll at all, then skip to next suggestion.

Anyway, rename it, reboot, see if the problem disappeared.

Notice: your logon screen may look a little different. If the problem is solved, nice, get the dll name that was it ginaDLL's value, find what program it belongs to, uninstall that software.

Hope this helps
d
(taken from my post on this thread: http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20766495.html)
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Author Comment

by:timmster
ID: 9715947
How do I get to the regedit. The system always just boots into Windows 2000. The only other thing I have been able to get it to do is to open the Bios, or change to safe mode. How do i get to the point where i can see the regedit? I have tried hitting many of the f keys while booting, but it always goes to the same place and hangs. Thanks

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GinaDll
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Expert Comment

by:sunnycoder
ID: 9720074
try botting from windows 2000 CD
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Assisted Solution

by:dschwartzer
dschwartzer earned 166 total points
ID: 9720339
Safe mode is fine, even safe mode with command mode will do the trick. you can call 'regedit' from command line. .
To select the boot mode, press F8 when the Windows is just starting (black screen with the white striped line on the bottom). You'll only have a few seconds to push the F8.
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