Hi, I hope you can help me. I am running Windows 2000. Wehn I boot the computer, it just hangs at the point where it says loading personal settings. I have tried booting to safe mode as well and have no been able to boot to windows this way either. I searched on this subject and thought it may be a password issue but since this is a computer for home use I am pretty sure that I didn't have a password. Is there any way to get around this?