?
Solved

Network Timeout for one of our users

Posted on 2003-11-10
4
Medium Priority
?
345 Views
Last Modified: 2010-04-11
OS: Windows 2000 Pro
Ap: Outlook 2000
PC: Acer Latitude notebook

One of our users experience network difficulties after about 10 minutes of (network) inactivity.

If he does not check mail for 10 minutes, a message stating that the IMAP-connection timed out appears. Likewise if he does not access any of the network disks for 10 minutes, they become unavailable (disconnected). He will have to retry a few times, and they eventually start working again.

We run a Windows NT4 network.
0
Comment
Question by:risoy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 79

Accepted Solution

by:
lrmoore earned 500 total points
ID: 9714879
Check the laptop's battery saving features. Make sure the network card is not set to be turned off after 10 minutes of inactivity..
0
 

Author Comment

by:risoy
ID: 9714967
I have defined the laptop as a stand alone pc with no powersaving features enabled. We'll see if this helps over the next couple of days.
0
 
LVL 79

Expert Comment

by:lrmoore
ID: 9715053
There might be a powersave option in the Network Adapter properties in addition to the powersave options in Control Panel..
0
 
LVL 4

Expert Comment

by:zookeepa1
ID: 9724997
Risoy,

Id look at the outlook profile first.  How is the OST configured?  How long of a delay before checking for new mail when the Laptop is connection to the network?
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
During and after that shift to cloud, one area that still poses a struggle for many organizations is what to do with their department file shares.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
Suggested Courses

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question