Solved

Network Timeout for one of our users

Posted on 2003-11-10
4
324 Views
Last Modified: 2010-04-11
OS: Windows 2000 Pro
Ap: Outlook 2000
PC: Acer Latitude notebook

One of our users experience network difficulties after about 10 minutes of (network) inactivity.

If he does not check mail for 10 minutes, a message stating that the IMAP-connection timed out appears. Likewise if he does not access any of the network disks for 10 minutes, they become unavailable (disconnected). He will have to retry a few times, and they eventually start working again.

We run a Windows NT4 network.
0
Comment
Question by:risoy
  • 2
4 Comments
 
LVL 79

Accepted Solution

by:
lrmoore earned 125 total points
ID: 9714879
Check the laptop's battery saving features. Make sure the network card is not set to be turned off after 10 minutes of inactivity..
0
 

Author Comment

by:risoy
ID: 9714967
I have defined the laptop as a stand alone pc with no powersaving features enabled. We'll see if this helps over the next couple of days.
0
 
LVL 79

Expert Comment

by:lrmoore
ID: 9715053
There might be a powersave option in the Network Adapter properties in addition to the powersave options in Control Panel..
0
 
LVL 4

Expert Comment

by:zookeepa1
ID: 9724997
Risoy,

Id look at the outlook profile first.  How is the OST configured?  How long of a delay before checking for new mail when the Laptop is connection to the network?
0

Featured Post

Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
ISP Change 14 63
Cisco WRVS4400N 11 38
IR 1023 Scanning 4 28
Best strategy to Speed up backup transfer rate between Datto device and Hyper V - Host 5 18
If you're not part of the solution, you're part of the problem.   Tips on how to secure IoT devices, even the dumbest ones, so they can't be used as part of a DDoS botnet.  Use PRTG Network Monitor as one of the building blocks, to detect unusual…
In this article, I am going to show you how to simulate a multi-site Lab environment on a single Hyper-V host. I use this method successfully in my own lab to simulate three fully routed global AD Sites on a Windows 10 Hyper-V host.
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question