Solved

Help in untangling my updates in XP Pro

Posted on 2003-11-10
9
2,842 Views
Last Modified: 2008-02-26
- Questions at the end -

When I installed XP Pro (without SP1), I told it to automatically download any updates when they became available and then to ask me if I wanted to install them.  As each came up I answered yes to each in turn.  Somewhere along the way I noticed a problem with one of my favorite apps, WordPerfect Office 2000 (WPO2k).  After installing 4 updates (Q810565, Q814033, Q817287, Update v.4) I had major problems with (WPO2k).

To try to fix this, I did a system restore to a system check restore point before the 4 updates listed above, and that took me back to only having the first problem with WPO2k.  In order to fix this problem, I did a complete uninstall of WPO2k and a clean install which did NOT fix the problem.

In the mean time I had bought a new copy of XP Pro (which had SP1 included) and installed it on my Laptop.  So, I checked WPO2k on the laptop, and it worked with no problems at all.  So I went to the XP update site on my desktop and it showed that I needed SP1 but indicated that it would only take about 2 Mb.  I did the download, and it took a long time (on a 1 GHz machine with broadband).

Currently the Windows Update site lists 4 updates that I need, totaling to about 5.8 Mb.
October 2003, Cumulative Patch for Internet Explorer 6 Service Pack 1 (KB828750)
330994: April 2003, Security Update for Outlook Express 6 SP1
Update Rollup 1 for Microsoft Windows XP (KB826939)
Security Update for Microsoft Data Access Components (823718)

Currently these are the Hotfixes listed in my Add/Remove Programs list.
Windows XP Hotfix - KB821557
Windows XP Hotfix - KB823182
Windows XP Hotfix - KB823559
Windows XP Hotfix - KB824105
Windows XP Hotfix - KB824141
Windows XP Hotfix - KB824146
Windows XP Hotfix - KB825119
Windows XP Hotfix - KB828035
Windows XP Hotfix (SP2) [See Q329048 for more information]
Windows XP Hotfix (SP2) [See Q329115 for more information]
Windows XP Hotfix (SP2) [See Q329390 for more information]
Windows XP Hotfix (SP2) [See Q329834 for more information]
Windows XP Hotfix (SP2) Q328310
Windows XP Hotfix (SP2) Q329170
Windows XP Hotfix (SP2) Q329441
Windows XP Hotfix (SP2) Q810577
Windows XP Hotfix (SP2) Q811493
Windows XP Hotfix (SP2) Q815021
Windows XP Hotfix (SP2) Q817606
Windows XP Hotfix (SP2) Q819696

General Question: Could somebody help me untangle my updates?  
Specific questions:
1.  Why are the 4 updates which I used System Restore to go before, not listed on the Windows Update page?
2.  Is there a way to safely and cleanly get rid of all updates and then add back in SP1 to be like my laptop?
3.  Ultimate test: I want my WPO2k on my desktop to have no problems like my WPO2k on my laptop (with XP Pro & SP1).  
0
Comment
Question by:bobsing060797
  • 5
  • 4
9 Comments
 
LVL 44

Expert Comment

by:CrazyOne
ID: 9716415
1. Go here
http://v4.windowsupdate.microsoft.com/catalog/en/default.asp

Next click on "Find Microsoft Windows updates"

In the frame on the right select your OS from the list then click on the Search button.

Now in the list click on "Critical Updates and Service Packs" and install all those you want

2. Is there a way to safely and cleanly get rid of all updates and then add back in SP1 to be like my laptop?

Use Control Panel > Add and Remove to do this


3. Repair
How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

Visual aid to the above procedure
http://www.webtree.ca/windowsxp/repair_xp.htm
Click on How To Run a Repair Install

You May Lose Data or Program Settings After Reinstalling, Repairing, or Upgrading Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;312369

Data Loss May Occur After Reinstalling, Repairing, or Upgrading Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;312368
0
 

Author Comment

by:bobsing060797
ID: 9724364
Sounds like good info CrazyOne.  

I still have the confusion described in my first question.

1.  Why are the 4 updates which I used System Restore to go before, not listed on the Windows Update page?

On my question #2 (Is there a way to safely and cleanly get rid of all updates and then add back in SP1 to be like my laptop?), I take it from your comment #2 that you would suggest that I use Add/Remove programs to uninstall all of the windows updates and then start over with SP1.  

a.  Is that your suggestion?
b.  If it is, what order do I uninstall the updates (hotfixes)?

Thanks
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 9724470
1 I really don't know.

>>>a.  Is that your suggestion?
b.  If it is, what order do I uninstall the updates (hotfixes)? <<<

a yes
b in the order they are listed in in the Add and Remove.


Now SP1a is the one you want to install I don't know it contains the following ones or not so you may need to reintall them manually.

Windows XP Hotfix - KB821557
Windows XP Hotfix - KB823182
Windows XP Hotfix - KB823559
Windows XP Hotfix - KB824105
Windows XP Hotfix - KB824141
Windows XP Hotfix - KB824146
Windows XP Hotfix - KB825119
Windows XP Hotfix - KB828035
0
Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

 

Author Comment

by:bobsing060797
ID: 9724706
So, you would suggest uninstalling

Windows XP Hotfix (KB821557)          first, and
Windows XP Hotfix (SP2) Q819696     last.

Is that right?  
Is that uninstalling the first one installed first,
or uninstalling the last one installed first?
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 9724817
Yeah that is correct.
0
 

Author Comment

by:bobsing060797
ID: 9725520
I am the novice with XP Pro, but it seems like that is uninstalling first the Hotfix that I installed first.   , which seems intuitively the opposite to the way it should be done.  

What am I missing?

Bob
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 9725587
Yeah that is correct if you look the number in the KB821557 will tell which was first. I generally unistall what was the last update and work backwards from there because some of them are updates to other updates.
0
 

Author Comment

by:bobsing060797
ID: 9725738
So, I should uninstall the KB82----s (biggest numbers first), then the Q81----s (biggest numbers first), then Q32----s (biggest numbers first)?  

Is that right?  
0
 
LVL 44

Accepted Solution

by:
CrazyOne earned 250 total points
ID: 9725785
Yes
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
WinXP Unable to Print 4 107
Looking to disable remote computers 6 78
Reading registry key from HKCU and not hklm 10 114
OLD TECH - PKZIP Only Zips 7 Files 17 110
Can you find a fax from a vendor you saved a decade ago in seconds? Have you ever cursed your PC under your breath during an audit because you couldn’t find the requested statement or driver history?  If you answered no to the first question or yes …
Issue: Unstable cursor in Windows XP and Windows runs extremely slow in that any click will bring up the Hour glass (sometimes for several seconds before giving you what you want) . Troubleshooting Process and the FINAL FIX: This issue see…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question