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save to disk feature disabled

Posted on 2003-11-10
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Last Modified: 2012-05-04
i'm fixing a laptop "Time 2000",
(phoenixBIOS 4.0 release 6.0.0),
as soon as it boots, when it's checking memory and stuff , this red window pops up with the message :  
"save to disk feature disabled"
it also says to run the command phDisk for more information but i can't run that command.
I'm stuck, i can't find any information  in the internet.
Any ideas??
Thanks
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Question by:txarli33
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7 Comments
 
LVL 14

Expert Comment

by:tmj883
ID: 9718984
Check hard drive properties...that it is not set as read only...T
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by:Snowguy
ID: 9719119
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by:Snowguy
ID: 9719215
This is the only down load I can find right now. Its for a micron but may work.
http://members.driverguide.com/index.php?action=dosearch&qm0=PHDISK.exe&qa5=13&dp=2&sm=b&jmd=or&fzz=b

Will keep looking.
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Snowguy earned 500 total points
ID: 9719276
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Expert Comment

by:kiranghag
ID: 9719756
save to disk feature requires some configuration beforehand. and that includes
creating a save to disk partition big enough for holding the ram contents. this is normally set with a diff partition id so that os does not see it.
utility to do this can be found on the driver/rescue disk that comes with the laptop.

its possible that the partition table is corrupt and this bios cannot locate the partition.

is the hdd surface good? give it a check and recreate the partitions..that should solve the problem.
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LVL 8

Expert Comment

by:Huseyin1
ID: 9721190
hi

get a boot diak and boot up at the prompt do a scan disk of the HDD also do an FDISK and make sure the HDD is seen and all is well, if not then maybe you should ask the customer what he/she wants backed up and do the backup, and format the HDD and reinstall the OEM OS + driver utilities CD that came with the lappy.

in DOS just type C: and press enter any errors doing that?

H
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LVL 8

Expert Comment

by:Huseyin1
ID: 9721192
oh also try booting to safe mode, and also going into the BIOS and make sure the boot sequence is A:     C:     CD ROM

H
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