My problem is the following:

   Recently I put a RICOH CD-RW in my PC (OS: XP).
   I use Hero 5.0 as a burner. Everytime I open Nero a message is being displayed:
   "Ansi dll is missing" and some other staff about ansi.  I have formated twice my HD and installed  NERO but without success. After I push OK then Nero launches normally but it doesn;t recognize my CD-RW.

  Could you tell me what's the problem and what to do to overcome it

Thank in advance

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.


reinstall the driver after removing it 1st, remove the CD-RW entry from device manager and reboot.

Luc FrankenEMEA Server EngineerCommented:
Did you get Nero with your burner??

If not try installing the patches, wich will support more different writers.

Luc FrankenEMEA Server EngineerCommented:
See if your drive is listed here, and from what version of nero it's supported:

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
wyliecoyoteukIT directorCommented:
LucF is right, I had to upgrade Easy CD the same way for my Ricoh cdrw-dvd
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.