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Cannot display inbox

Posted on 2003-11-11
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Last Modified: 2010-04-08
Hi

We have a mail server and some client machines. There is a problem with one of the clients.

When we click on inbox it says (may not be word for word)  "Cannot display the folder inbox"

All other folders can be displayed fine.

Thanks
Paul
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Question by:amoran
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6 Comments
 

Author Comment

by:amoran
ID: 9720985
That error is "Unable to display the folder"

I can see Inbox(7) to the left ... meaning that there are 7 unread messages

Any ideas?
Thanks
Paul
0
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 9723703
Greetings, amoran!

There may be a program interferring with the operation of Outlook.  Temporarily disable background programs one at a time to find the culprit, including spam blocker, ad-blocker, email anti-virus, and firewall.

If no joy, do a repair or reinstall of Outlook.

Best wishes, war1
0
 
LVL 97

Expert Comment

by:war1
ID: 9769229
Here is how to use the inbox repair tool to recover messages for Outlook

http://support.microsoft.com/default.aspx?kbid=197315

0
 
LVL 97

Expert Comment

by:war1
ID: 9769231
amoran,
   We have not heard from you? Did any comment help you solve your problem? Do you have any more questions? If an Expert help you, please accept his/her answer with an excellent or good grade.

Thanks, war1
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