Exchange 2000, when I delete mailboxes the priv.edb does not get smaller. What am I doing wrong?

I have Exchange 2000, the priv.edb is huge and take ages to back up. To reduce the size I removed some users and scheduled their mailboxes for deletion. I then went into Exchange system manager and deleted them. However the priv.edb did not get smaller.
Is there another step that I need to perform?
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

You should run "Eseutil" Utility for defragment the information store.


I hope it can help.
ikm7176Sr. IT ManagerCommented:
Whenever you delete the user accounts and and his mailbox. The mailbox will not be deleted permenantly until the retention period is completed.  Once the retention period is complete the mailbox will be completely deleted. So, your .edb file will not go smaller untill the retention period. The default retention period is  30 days. You can change the settings by going to mailbox store properties-> Limits.

wmpcAuthor Commented:
Have already deleted the mailboxes manually and no change to the size. Have tried the Eseutil and it locks up after 2%. Will try again
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

If you want to reclaim some space quickly, you can set deleted mailbox retention to 0 days.  You can then set the IS maintenance schedule to always, and you should see an online defrag take place (in the event viewer).  Once it finishes you'll get a 1221 event that tells you the space you could reclaim with an offline defrag.  
wmpcAuthor Commented:
Thanks marc, how do I set the IS maintenance to always, can't locate this option. Cheers
Open the properties of the mailbox store in System Manager and go to the Database tab.  Change Maintenance Interval to "Use Custom Schedule".  Click the customize button, and highlight all days all hours.  This should kick off maintenance within a few minutes.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
wmpcAuthor Commented:
Thanks, the online defrag would free up 4 Mg of space. Hardly a huge dent in 2.5 Gig. I have deleted half of the mailboxes and they took up approx half storage in terms of size! Why does deleting 1 Gig of mailbox only free up 4 Meg of space?
ikm7176Sr. IT ManagerCommented:
the online defragmentation does clears the deleted mailboxes in the database and regains the lost space but it will not compress the size physically. you need to do offline defragmentation to reclaim the free space and reduce the size of database. Use the eseutil to perform the offline defragmentation.
wmpcAuthor Commented:
C grade awarded
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.