?
Solved

Outlook 2000 freezes up when opening an attachment

Posted on 2003-11-11
5
Medium Priority
?
935 Views
Last Modified: 2006-11-17
Hello EXperts!

When I open an e-mail within Microsoft Outlook 2000, and it has the attachment at the bottom of the message, I try to double-click to open the attachment and immediatelly Outlook freezes up and stops responding. This has been happening for about a week now and the way I get around it is by right clicking on the attachment and saving it to my hard drive some where. Then I can go through and open it directly, but not through Outlook. I have restarted the computer, it is not just one or two e-mails it is every single attachment.

Thanks for the insight here.

I would like to try and avoid having to reinstall office, but if that is the only option that you guys see available, I suppose I could do that.

GSFMedia
0
Comment
Question by:gsfmedia
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 800 total points
ID: 9723865
Greetings, gsfmedia!

See if this fix will free up your Outlook attachment.

Outlook Attachment
http://www.simtel.net/pub/pd/62314.html
or
http://www.slipstick.com/outlook/esecup/getexe.htm

Best wishes, war1
0
 

Author Comment

by:gsfmedia
ID: 9724312
It appears that it worked (the one where you edit the registry). I will continue to work with it and then get back to you.

GSFMEDIA

P.S. Thanks!
0
 
LVL 97

Expert Comment

by:war1
ID: 9769272
gsfmedia,
   We have not heard from you in awhile? Did any comment help you solve your problem? Do you have any more questions? If an Expert help you, please accept his/her answer with an excellent or good grade.

Thanks, war1
0
 

Author Comment

by:gsfmedia
ID: 9770773
Sorry, Yes...it did work. I created a registry entry that allowed certian programs and documents to open within Outlook.

Credit goes to you war1!

GSFMedia
0
 
LVL 97

Expert Comment

by:war1
ID: 9772585
GSFmedia,

Glad the problem is solved.  Will you accept my first comment as the answer?
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question