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Outlook 2000 freezes up when opening an attachment

Hello EXperts!

When I open an e-mail within Microsoft Outlook 2000, and it has the attachment at the bottom of the message, I try to double-click to open the attachment and immediatelly Outlook freezes up and stops responding. This has been happening for about a week now and the way I get around it is by right clicking on the attachment and saving it to my hard drive some where. Then I can go through and open it directly, but not through Outlook. I have restarted the computer, it is not just one or two e-mails it is every single attachment.

Thanks for the insight here.

I would like to try and avoid having to reinstall office, but if that is the only option that you guys see available, I suppose I could do that.

GSFMedia

ASKER CERTIFIED SOLUTION

war1

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gsfmedia

ASKER

It appears that it worked (the one where you edit the registry). I will continue to work with it and then get back to you.

GSFMEDIA

P.S. Thanks!

war1

gsfmedia,
We have not heard from you in awhile? Did any comment help you solve your problem? Do you have any more questions? If an Expert help you, please accept his/her answer with an excellent or good grade.

Thanks, war1

gsfmedia

ASKER

Sorry, Yes...it did work. I created a registry entry that allowed certian programs and documents to open within Outlook.

Credit goes to you war1!

GSFMedia

war1

GSFmedia,

Glad the problem is solved. Will you accept my first comment as the answer?