pop3 problem for guy at home
Posted on 2003-11-11
Hi, I posted yesterday about a pop3 problem I had with a guy on the road with his laptop and I got sorted out so I'm posting about another pop3 problem I have (my last pop3 problem for the moment I hope).
I've got a marketing guy who works at home some days of the week. He can receive his emails OK (pop3) and he can send them to people in the company OK, e.g firstname.lastname@example.org. However when he sends them to anyone not in the company, he gets the following error message, and I quote
The message could not be sent because one of the recipients was rejected by the server. The rejected email address was email@example.com. Subject 'Whatever',Account: 'ourmailserver.ourcompany.co.uk', Server:'ourmailserver.ourcompany.co.uk', Protocol: SMTP, Server Response: '554 Relay rejected for policy reasons.', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:0x800CCC79
The email client the guy is using is Outlook Express 6.
pop3 is set up as
and SMTP is set up as
I was hoping quoting the error message may mean someone could shed some light for me.