Problem with normal User and Registry in Windows 2000 domain

I am currently setting up a windows 2000 domain for work and i have a program called eFax that is used to read faxes for the users.  The problem that i have is when a normal user logs in and opens the program they get a "unable to update the system registry" error but the program still loads fine.  If i log in, i dont get any error so i know it has something to do with being a User vs Admin and so on.  I have tried to set up a Software Restriction Policy giving the users full access to the two registry keys this program uses but i still get the same error.  Does anyone else have an idea that i can try?  This is my first time setting up a domain and they have me doing it by myself and its just to much for one person to do alone so i would appreciate it for any help.
Thanks,
Ryan
rye8261Asked:
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adonis1976Commented:
did u set the NTFS permission for the registry keys ?u say a policy is applied but NTFS permission needs to b set. go to regedt32 and find the key and then set the permission.

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Matthew TandyTechnical ArchitectCommented:
if that still fails, the software may check that the user has access to write to the whole registry.

In which case, your not going to be able to do alot
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Windows 2000

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