Should I replace a hard drive because of a slow clicking sound.
Posted on 2003-11-11
I am experiencing a slow clicking sound with a hard drive I purchased only a month ago. Western Digital 80 Gig Caviar 7200 8 MB Buffer.
I called Western Digital and they said the drive is defective. The reason I was checking the Internet after deciding to return the drive for a replacement is because they sent me a crappie, used, old beat up drive dated Aug 2002 to replace the new drive I purchased dated Sept 2003 (these are the dates printed on the drives).
Moreover, to top it off the replacement they sent does not work. (They said it must have been damaged in transit).
It clicks and can't be formatted. I hope I am not going to have to take a loss on this. Is it normal practice for Hard Drive Manufacturers to replace warranty parts with used, old, crappie parts?
Any advice would be appreciated.