I have recently purchased a new Toshiba P20-S203 laptop that came bundled with Windows XP Home. You can view the spec at:
I need to use IIS for work so planned to do a clean install of Windows XP Professional. The issue I'm having occurs when I try to Install Windows;
I boot the machine from the XP pro CD and I get the blue, dos like setup screen. The setup loads a few drivers and gets to the "Setup is starting Windows" message. The setup process halts here. There's no hard disk activity and control, alt & delete does not reset the machine.
I thought this was a little odd, so tried to upgrade to Pro from XP home. Initial setup is fine, I enter my serial number and the machine restarts loading the new boot.ini entry "Windows XP Professional Setup". The setup process continues with the blue dos like screen described above but the system halts in the same place.
My plan B was to boot from a Windows 98 boot disc. When I get into dos I can run fdisk, delete the NTFS partition and create & format a FAT32 partition. I then try to run the Windows 98 setup. Scandisk runs correctly and closes, but then the system halts at the "Starting Windows" Message.
I can still restore to XP Home using the CDs that came with the machine. These CDs load a Toshiba version of Ghost and restore the system from a ghost image. The restore converts the hard drive back to NTFS and everything works fine.
I've tried booting using the Toshiba restore CDs and exiting to dos from ghost. If I run a windows 98 setup I have the same issue described in plan b.
I have looked into this issue a little and thought it may be to do with my mass-storage drivers. I have no mass-storage drivers from Toshiba and no floppy disk drive to load them even if I did.
I've tried disabling legacy USB support in the bios, and have also tried disabling the PCMCIA slots to no avail.
I'm starting to run out of ideas now, so any suggestions on how to install XP professional would be welcome. Thanks in advance.