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Outlook hangs on trying to save files

Posted on 2003-11-13
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Last Modified: 2010-04-08
When I receive an attachment and I try to save it, outlook just hangs ... Also, if I open a mail in a new window, it takes forever ...

There was no problem until I applied some windows automatic updates ...

win 2000, outlook 2002

Thanks for any help
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Question by:sunnycoder
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by:sunray_2003
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Sunnycoder,

Hmm.. There could be several issues.

But if you are confident that it happened after an update, have you tried removing that update and check to see if that would solve the problem
Then we can explore about the update and see if there is an issue with the update

See there are lots of updates that cause problem these days.. Not sure which one in particular


Sunray

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sunray_2003 earned 500 total points
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Not sure if this can solve

OL2002: Outlook Stops Responding Before It Opens E-mail Attachment
http://support.microsoft.com/?kbid=300904


Sunray
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by:sunnycoder
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>if you are confident that it happened after an update,
yes, I applied the update yesterday and problem started today ( I received attachments today )

how do I locate/remove updates... control panel add/remove programs shows 12 hotfixes
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by:sunray_2003
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Well you can go to the windows update page again and on the left there will this history

Check that way

Sunray
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by:sunray_2003
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On the left

under other options you can see "view installation history"

Sunray
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by:sunnycoder
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>under other options you can see "view installation history
no such option here ... looking at the link you posted ... looks like it may help
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by:sunnycoder
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that worked perfectly sunray ... thanks :o)
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by:sunray_2003
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Thanks

you are going to windowsupdate.microsoft.com right

hmm.. I am surprised why you are not seeing that history option

Sunray
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by:sunnycoder
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I see them now ... but the problems fixed, so I wont bother much with them .. thanks
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