Solved

Outlook hangs on trying to save files

Posted on 2003-11-13
9
410 Views
Last Modified: 2010-04-08
When I receive an attachment and I try to save it, outlook just hangs ... Also, if I open a mail in a new window, it takes forever ...

There was no problem until I applied some windows automatic updates ...

win 2000, outlook 2002

Thanks for any help
0
Comment
Question by:sunnycoder
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
9 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9739363
Sunnycoder,

Hmm.. There could be several issues.

But if you are confident that it happened after an update, have you tried removing that update and check to see if that would solve the problem
Then we can explore about the update and see if there is an issue with the update

See there are lots of updates that cause problem these days.. Not sure which one in particular


Sunray

0
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 500 total points
ID: 9739389
Not sure if this can solve

OL2002: Outlook Stops Responding Before It Opens E-mail Attachment
http://support.microsoft.com/?kbid=300904


Sunray
0
 
LVL 45

Author Comment

by:sunnycoder
ID: 9739402
>if you are confident that it happened after an update,
yes, I applied the update yesterday and problem started today ( I received attachments today )

how do I locate/remove updates... control panel add/remove programs shows 12 hotfixes
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 
LVL 49

Expert Comment

by:sunray_2003
ID: 9739454
Well you can go to the windows update page again and on the left there will this history

Check that way

Sunray
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9739466
On the left

under other options you can see "view installation history"

Sunray
0
 
LVL 45

Author Comment

by:sunnycoder
ID: 9739495
>under other options you can see "view installation history
no such option here ... looking at the link you posted ... looks like it may help
0
 
LVL 45

Author Comment

by:sunnycoder
ID: 9739568
that worked perfectly sunray ... thanks :o)
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9739620
Thanks

you are going to windowsupdate.microsoft.com right

hmm.. I am surprised why you are not seeing that history option

Sunray
0
 
LVL 45

Author Comment

by:sunnycoder
ID: 9739658
I see them now ... but the problems fixed, so I wont bother much with them .. thanks
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question