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Secure VPN Connection terminated locally by the Client Problem

Posted on 2003-11-13
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Last Modified: 2013-11-16
I am using a PIX 501 with VPN.

For most clients VPN works. However, for two of the clients, I receive the following error:

"Secure VPN Connection terminated locally by the Client. reason: Unable to contact the security gateway"

I'm not sure what this is.

One client is windows 98 and the other is XP and both on Laptops.

Thanks,
Cepolly
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Question by:cepolly
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5 Comments
 
LVL 79

Expert Comment

by:lrmoore
ID: 9739835
Typically if one client will work, it is not a configuration on your end.
Are you running out of licenses on the 501?

Narrow down what is different about these two clients from those others that do work..
Both on wireless clients?
Both on DSL vs dialup or cable?
??
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LVL 2

Expert Comment

by:TomCRiley
ID: 9743272
Are you using a host name or IP on the clients that aren't working?  If it's a host name, make sure the clients can resolve it.
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LVL 79

Expert Comment

by:lrmoore
ID: 9774428
Are you still working on this? Can you update us with your status?

Thanks!
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LVL 1

Accepted Solution

by:
cepolly earned 0 total points
ID: 9782357
Sorry Guys.

I am in the middle of re-roofing my house and forgot about this. :-)

We fixed the problem. It was the username. The VPN Username is case-sensitive and needed to be lowercase on the client. That was it.

Thanks for the help.

Cepolly

Moderator, please close this thread.

Thanks
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Expert Comment

by:YensidMod
ID: 9987203
Question has been PAQed and 500 points refunded.

YensidMod
Experts Exchange Moderator
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